iPhone Empowered as Mobile Emergency Command Device;
IT Alerts, Business Continuity, Disaster Recovery, CRM and Other Important Enterprise Notifications can be Initiated and Managed with the Touch of a Screen
SAN DIEGO, CA -- [Emergency Notification News] -- November 6, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced the availability of the first emergency notification and enterprise notification command interface for the Apple iPhone™ mobile communications platform. These full-featured Web-based management applications from MIR3 run under Apple’s mobile Safari™ browser to enable corporate executives and IT administrators to initiate emergency notifications and remotely manage enterprise notification systems and response teams using Apple iPhone device.
“Apple’s new generation mobile communicator is growing in popularity among corporate users because of their larger screen sizes, easier-to-use touch screen keyboards and anywhere network access,” said Amir Moussavian, CEO of MIR3. “With this new application, MIR3 has empowered the Apple iPhone as a remote emergency command device. MIR3 has a history of technology innovation and is committed to delivering support for all mobile devices, all mobile platforms and all modalities. We believe that as iPhone is adopted more widely and accepted as an enterprise communications device, corporate iPhone users will represent an important segment within the mobile-enabled enterprise notification and emergency response industry.”
MIR3’s iPhone interface also functions as an automated mobile command dashboard that allows executives to instantly notify and initiate live voice conferences among the appropriate response-team members, and access MIR3’s real-time reporting features to track notifications and responses on their iPhone.
“Disasters and emergencies are almost always unexpected, and there’s a high probability that many executives and first responders will not have access to their desktops when crucial decisions must be made and quick action steps taken,” Moussavian added. “Mobile devices may be the only functional option for decision makers during an emergency, and we believe that the iPhone, with its game-changing communication capabilities, will be a preferred crisis management and emergency communications tool for many of them.”
MIR3’s Web-based iPhone notification applications are 100% compliant with Apple’s current guidelines for iPhone software development using the mobile Safari browser.
Source: Vendor Press Release
Picture: Eddy Ruble - Tsunami Grief in Aceh, Indonesia
MIR3 Debuts World’s First Apple iPhone Emergency Notification Solution
Rochester Institute of Technology selects RecoveryPlanner.com and 3n for Integrated Emergency Planning & Response System
Glendale, CA. --[Emergency Notification News]-- October 30, 2007 – 3n has announced today that Rochester Institute of Technology (RIT) has officially selected the combination of 3n’s InstaCom 5.0 mass notification solution and Recovery Planner’s RPX business continuity software to expand RIT’s continuity planning and emergency communications capabilities.
RIT had a vision of an emergency planning and response system that could address all imaginable scenarios for their geographically diverse campus. “The more comprehensive and effective the emergency plan and the more accurate the data is that respondents rely on for immediate action, the more lives might be saved,” said Jonathan Maurer, Director of Business Operations at RIT. After an extensive review and system evaluation, RIT’s management found that the combination of RecoveryPlanner RPX and 3n InstaCom 5.0 was the complete solution to make their vision a reality.
“We needed a system that would provide us with the flexibility and integration that were a ‘must have’ requirement in our environment”, said Jonathan Maurer. “Recovery Planner’s RPX delivered on those needs through its flexible Enterprise Modeling Engine and BCP 2.0 architecture with real time integration facilities. By linking our student information system and Oracle HR straight into RPX we were able to reflect campus wide changes in real-time. From the time a student updates their information in our portal, it’s literally seconds before the changes are reflected in our emergency response plans. This means that our worst case scenario has gone from thousands of bad contacts to just a few. Given what’s at stake, this is monumental.”
RIT discovered that the best continuity and emergency response software programs typically integrated with “best of breed” dedicated two-way emergency notification systems. RIT decided that their ideal solution would be the combination of RecoveryPlanner RPX and 3n’s InstaCom 5.0. RPX and InstaCom 5.0 leverage the most technologically sophisticated platforms available today, with SaaS (Software-as-a- Service) architectures designed to provide the highest possible service levels and delivery speeds for urgent communication at an extremely low cost-per-message.
About RecoveryPlanner.com – Enterprise Continuity ManagementSM
Since 1999 a singular vision of - “True Continuity” - has propelled RecoveryPlanner.com. RecoveryPlanner.com supports institutions of all sizes through their Software as a Service (SaaS) platform for enterprise continuity management. Please visit www.RecoveryPlanner.com, or call 1- 866-925-3950.
Ryder selects Send Word Now alert and response communication service
NEW YORK, NY --[Emergency Notification News] -- October 24, 2007. Ryder System, Inc. (NYSE:R), a global leader in transportation and supply chain management solutions, has selected the Send Word Now™ Alert service for its 28,000 global employees. Ryder will use Send Word Now to effectively communicate with its employees when severe weather or unforeseen circumstances arise, and to streamline and expedite everyday business decisions to ensure business continuity with its customers.
Commenting on the service, Ryder’s EVP and Chief Human Resources Officer Greg Greene said, “The safety and well-being of our employees is our number one priority at Ryder, so it’s important to us to be able to contact employees and their families when severe weather conditions or crises arise. Send Word Now complements our Emergency Management Plan and helps us better prepare for and respond to emergencies. Send Word Now utilizes multiple communication channels, including e-mail, cell phone, and office voice mail, and has proven to be effective in reaching our employees who are in the field."
Send Word Now CEO Tom Shoemaker added, “We are seeing a trend in which large organizations, like Ryder, are implementing Send Word Now’s alerting and response services across the entire organization to reach every person involved with that organization. Forward thinking companies, like Ryder, have envisioned, and are starting to reap the rewards of, both emergency and every day two-way communication with all employees.”
About Ryder
Ryder provides leading-edge transportation, logistics and supply chain management solutions worldwide. Ryder’s stock (NYSE: R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder ranks 362nd on the Fortune 500 and 1,458th on the Forbes Global 2000.
Send Word Now and BNET Partner to Deliver Emergency Notification for Corporate Emergency Access System Members
System Members Successfully Notified During Manhattan Steam Pipe Explosion Emergency
LAS VEGAS --[EMERGENCY NOTIFICATION NEWS]-- September 24, 2007 - Send Word Now, a provider of on-demand alerting and response services, has announced a partnership with Business Network of Emergency Resources Inc. (BNET) a to integrate BNET’s CEAS with Send Word Now’s real-time mobile alerts via text and voice messages on cell phones, BlackBerry and Treo devices.
Created by BNET, the Corporation Emergency Access System (CEAS) uses a “critical employee access card” system to mitigate the economic loss incurred through unforeseen emergencies such as the recent steam pipe explosion in Manhattan, which resulted in travel and access restrictions. By enabling business to initiate a re-entry and recovery process as quickly as possible, CEAS allows companies to maintain core IT systems, meet regulatory requirements and secure critical data and records in the aftermath of an emergency; all with the aim of continuing the functions of business throughout or soon after a disaster.
During this summer’s steam pipe explosion on Lexington Avenue in New York City, steam and mud were forced from the ground near Grand Central Station on East 41st Street from Third to Lexington Avenue forcing people to evacuate the area. With the Send Word Now service, BNET was able to send text or voice alerts to CEAS members’ cell phones and PDAs. They were notified immediately when CEAS was activated by the City and were given status updates on the situation.
“We were extremely impressed with the deployment of the CEAS program at the site of the Manhattan steam pipe explosion, and were pleased that the Send Word Now on-demand alerting and response service was such a vital part of our communications,” said Peter Picarillo, Executive Director of BNET, Inc. “Response to an emergency is clearly more than just evacuating people; it is also about getting people back in. This emergency situation demonstrated to us and to all the CEAS participating businesses that the City of New York takes business recovery very seriously.”
In addition to New York City, BNET’s CEAS program has also been implemented in Buffalo, New York, Boston and Cambridge, Massachusetts, and Stamford, Connecticut. More cities like Philadelphia, Pennsylvania are expected to participate in the near future. Any city, county or state can adopt CEAS through a written agreement with BNET. Once adopted by a municipality, any business can elect to participate in the program, assigning a designated number of CEAS cards to critical employees or contractors, prior to any emergency or disaster.
Source: Vendor Press Release
MIR3 Announces International SOS OEM Medical Alerting Agreement
MIR3's inWebServices integration to provide Intelligent Notification to International SOS global network of Medical Assistance Alarm Centers
SAN DIEGO, CA --[EMERGENCY NOTIFICATION NEWS]-- September 19, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, has signed an OEM agreement with International SOS, the world's leading provider of medical assistance, international healthcare, security services, and outsourced customer care to deliver MIR3's Intelligent Notification technology--two-way phone, cell, SMS, email, and pager capability at any time, any where - to clients globally through International SOS Online Services.
"When combined with the International SOS global network of Alarm Centers, the joint solution ensures the accuracy and availability of the latest client information, such as medical condition, family contact details, and certification for air evacuation." Todd Schofield, chief technology officer of International SOS, said, "At International SOS, we are constantly looking for innovations that can further improve our emergency response infrastructure. Delivered through our Online Services tools, the coupling of the MIR3 intelligent notification engine with our global network of 27 Alarm Centers will enhance the speed and cost efficiency of our emergency response infrastructure."
“The MIR3 fast, secure communication platform is a natural solution to the demanding notification requirements of a leading global enterprise operation such as International SOS,” said Dan Long, chief technology officer at MIR3. “Our global infrastructure ensures the success of our partners.” MIR3’s inWebServices™ product allows OEM partners to tightly integrate MIR3’s communication engine into their applications and infrastructure. Built on secure, enterprise-grade technology, inWebServices bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TDD/TTY, fax, and two-way SMS. MIR3's notification capabilities can also be used for routine high- volume messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.
About International SOS
International SOS is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. With 5,000 professionals operating in over 70 countries, International SOS helps organizations manage the health and safety risks facing their travelers and global workforce. Working in some of the most inhospitable places on earth, International SOS offers international standards of medical care where it is not available or where cultural and language barriers exist. For more information , visit www.internationalsos.com, phone Petrina Ong at +65 6330 9826 (Singapore) or email petrina.ong@internationalsos.com
Source: Vendor Press Release
Financial Services Consortium Created By Presidential Directive Selects MessageOne For Emergency Notification
Austin, TX--[EMERGENCY NOTIFICATION NEWS]-- August 27, 2007 – MessageOne today announced it has been selected by the Financial Services Information Sharing and Analysis Center (FS-ISAC) to offer the AlertFind emergency notification service to a membership of more than 4,000 financial institutions. Since signing on as a customer six months ago, FS-ISAC has utilized AlertFind to communicate urgent security information to its members. Extending the relationship will make it easier for financial services member organizations to protect employees.
Immediate Notification of Threats
Launched in 1999 by a presidential directive to secure U.S. resources, FS-ISAC works with the nation’s largest financial services institutions and the U.S. Treasury, to be the single source of timely, accurate physical and cyber security information. The FS-ISAC filters through and shares information from financial services providers, commercial security firms, federal, state and local government agencies, law enforcement and other trusted resources to minimize the impact of any threat for its members. When there is a threat or emergency, including natural disasters, coordinated cyber attacks, disease outbreaks or specific acts of terrorism, FS-ISAC uses AlertFind to help protect the critical U.S. infrastructure.
Given the urgent nature of FS-ISAC’s mission, AlertFind’s two-way communications capability is critical for saving lives and protecting assets in an emergency. AlertFind enables customers, like the FS-ISAC, to instantly contact thousands of employees or members to deliver important messages using individual’s preferred method of communication (e.g., cell phone, email, home phone, etc.). The system, which can tell the difference between a real person and voicemail, is able to deliver an spoken electronic or recorded message and even ask questions such as, “Are you okay?”
The Importance of a Platform for Communications
“Since financial service organizations can be a target for a variety of different cyber and physical threats, the ability to share information immediately through an automated, two-way system will empower our members with the facts they need to help keep U.S. infrastructure safe,” said Bill Nelson, president and CEO for FS-ISAC. “Specific cyber threats from overseas organized crime units, intense weather conditions that have crippled cities and regional power outages are just a few recent events that can have a real impact on our members. AlertFind enables us to easily communicate whenever one or all of our members might be affected by a threat or emergency.”
“As a MessageOne customer, we know first hand how valuable this tool is for financial services organizations,” said Blaise D'Ambrosio, vice president of Business Continuity for T. Rowe Price Group Inc. “Emergency notification helps financial services organizations drastically improve their ability to react to any crisis or emergency situation. First, it immediately connects management to employees to provide safety information. Once we know the status of our employees, we can begin implementing a recovery plan. Ensuring safety and protecting the vitality of our business is a powerful combination.”
About FS-ISAC
Launched in 1999, FS-ISAC was established by the financial services sector in response to 1998's Presidential Directive 63. That directive - later updated by 2003's Homeland Security Presidential Directive 7 - mandated that the public and private sectors share information about physical and cyber security threats and vulnerabilities to help protect the U.S. critical infrastructure.
Source: Vendor Press Release
OSF Saint Anthony Medical Center Selects the 3n Mass Notification System
GLENDALE, CA –-[EMERGENCY NOTIFICATION NEWS]-- July 18, 2007 – 3n (National Notification Network), a mass notification system provider, announced OSF Saint Anthony Medical Center has selected 3n's InstaCom Hospitals system to automate emergency staff call-ins in the Emergency Department and Operating Room and for organization-wide crisis communications with employees during a disaster.
Prior to selecting 3n, OSF Saint Anthony Medical Center relied on departmental call trees to disseminate information to its employees. As a result, determining personnel availability was a lengthy process and teams outside of the Emergency Department and Operating Room often were not notified or did not receive the most up-to-date instructions.
Adopting the 3n system, which was purchased with a government grant, will enable OSF Saint Anthony Medical Center and other member hospitals in Illinois's EMS Region 1 to efficiently and effectively address emergencies that call for rapid, large-scale communications. Employees of the member health care systems can be reached in critical and time-sensitive situations using a wide range of communication devices.
About OSF Saint Anthony Medical Center
OSF Saint Anthony Medical Center is an acute care facility in the OSF HealthCare system. OSF HealthCare, owned and operated by The Sisters of the Third Order of St. Francis, Peoria, Illinois, includes OSF Healthcare System consisting of six acute care facilities, one long-term care facility and two colleges of nursing. It also has a primary care physician network consisting of 194 physicians and 48 mid-level providers, known as OSF Medical Group. OSF HealthCare owns OSF Saint Francis, Inc., comprised of healthcare-related businesses, and OSF Healthcare Foundation, the philanthropic arm of OSF Healthcare System and OSF Home Care. Additionally, OSF HealthPlans, Inc., a subsidiary of OSF Saint Francis, Inc., is a licensed managed care company in the State of Illinois with about 100,000 members.
Source: Vendor Press Release
MIR3 Intelligent Notification to Provide OEM Emergency Notifications for COOP Systems
SAN DIEGO, CA [EMERGENCY NOTIFICATION NEWS]-- July 18, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, has signed an OEM agreement with COOP Systems, a leading provider of software and services for continuity planning in the public and private sector. COOP Systems’ myCOOP™ product is a next-generation Business Continuity Management (BCM) software package, designed to support distributed and global BCM programs.
When combined with the MIR3 global enterprise communication infrastructure, COOP Systems will be able to provide a powerful, seamless, real-time solution that quickly and effectively sends alerts and gathers responses when a critical BCM event occurs. “Adding the functionality of MIR3’s Intelligent Notification solution, coupled with its global infrastructure, enables us to deliver a superior product with fault tolerant communications,” said Chris Alvord, chief executive officer of COOP Systems. “We are pleased to partner with a market leader as strong and innovative as COOP Systems,” said Dan Long, chief technology officer at MIR3. “We are confident that the addition of the multimodal two-way communication system will benefit COOP Systems’ clients.”
MIR3’s inWebServices™ product allows OEM partners to tightly integrate the MIR3 communication engine into their applications and infrastructure. It is built on enterprise-grade technology that bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TDD/TTY, fax and two-way SMS. MIR3's notification capabilities can also be used for routine high-volume MIR3 to Provide OEM Emergency Notifications for COOP Systems messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.
Source: Vendor Press Release
UCLA extends Automated Communication for Emergencies, Patient Care and Employee Availability
Automated Mission Critical Communications Improve Reliability
Minn
eapolis, MN --[Emergency Notification News]-- June 12, 2007 – Amcom Software announced today that one of the highest ranking hospitals in the country has selected its products to improve call center performance and reliability. Rated among the top five in “America’s Best Hospitals” report published annually hospitals by US News and World Report magazine, the University of California Los Angles (UCLA), attributes Amcom Software's mission critical communication solutions as a key factor in improving patient safety. Benefits include improvements in operator performance, service, reliability and emergency response.
UCLA recently completed the roll-out of Amcom’s entire product suite within a very short time frame. With the launch of Amcom’s Smart Web, the entire UCLA medical staff will have direct access to personnel information and on-call schedules as well as the ability to update status changes and exceptions of availability.
“By extending critical information to the web, we’ve been able to alleviate critical bottlenecks in our call centers while giving our entire staff access to real-time critical information,” said Sergio Gallegos, Communications Director from UCLA. “As a result, we have significantly reduced the total number of calls processed and decreased our physical labor hours as much as 400 hours per month, equating to about $85,000 a year.”
University of California Los Angeles
Since opening its doors in 1955, UCLA Medical Center has consistently been a healthcare innovator and has been ranked number one in the West by U.S. News and World Report’s annual survey of "America's Best Hospitals" for 17 years in a row. More than 300,000 people from Los Angeles, from across the country, and from around the world come to UCLA Medical Center each year to receive care from some of the world’s best healthcare providers. More than 120 UCLA physicians are cited in The Best Doctors in America, which is based on an extensive poll of thousands of medical specialists.
Source: Vendor Press Release
Send Word Now’s Alert and Response Service Chosen by BOMA/Chicago for Emergency Preparedness
The Building Owners and Managers Association helps Chicago’s Commercial Buildings plan for Communication during a Crisis
New York, NY, --[EMERGENCY NOTIFICATION NEWS]-- May 23, 2007 Send Word Now™ a provider of on-demand alerting and response services, today announced that it has been selected by The Building Owners and Managers Association (BOMA) of Chicago to assist with the association’s emergency preparedness planning. BOMA/Chicago will make the multi-modal alert and response service available to its 800 members for rapid communication during a crisis, or for everyday, time-sensitive situations.
The City of Chicago and BOMA/Chicago announced today new and vital communications and logistics protocols in the event of a large scale emergency in the central business district. In a special forum on “Creating a Culture of Preparedness,” Chicago’s Chief Emergency Officer Cortez Trotter will unveil an After Action Report that will detail lessons learned from an evacuation exercise held last September and recommendations for enhanced preparedness and response by both the public and private sectors. One of the key findings unveiled in the City’s After Action Report includes the critical need for additional communications response tools that guarantee redundancy and enable the Office of Emergency Communications and Management (OEMC) and BOMA/Chicago to contact building managers, engineers and security directors in real time in the event of an emergency.
To that end, BOMA/Chicago will announce the acquisition and roll-out of the multi-modal alert and response service from Send Word Now. In addition to BOMA/Chicago now being able to communicate with all of its members through Send Word Now alerts, the SWN Alert Service will also be available to BOMA/Chicago members for use with their tenant communities at a special member discount.
“Send Word Now offers a vital alert and response service that will effectively help us to notify our member buildings should an emergency occur,” said Ronald Vukas, executive vice president, BOMA/Chicago.
About BOMA/Chicago
The Building Owners and Managers Association of Chicago™ (BOMA/Chicago™) is the voice of the office building industry in Chicago, representing 270 buildings housing private, institutional and government/public uses in the City of Chicago and 150 companies that provide services to commercial office buildings. Now in its 105th year and the oldest BOMA Association in the world, BOMA/Chicago represents the interests of the people and companies that own, operate, manage and service Chicago’s commercial buildings. Learn more at: www.bomachi.com
Source: Vendor Press Release
MIR3 Announces Renewal of Los Angeles County Employees Retirement Association - LACERA
inEnterprise™ 2.8 Business Continuity Implementation ensures Uninterrupted Information Protection for LACERA
SAN DIEGO, CA --[EMERGENCY NOTIFICATION NEWS]-- April 25, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced that the Los Angeles County Employees Retirement Association (LACERA), has signed up for a second year on their emergency notification system contract.
MIR3 has delivered its inEnterprise™ 2.8 which is designed to make critical emergency and non- emergency communications of multi-national companies private, and includes preferred routing, incident management, topic subscription and multi-language support, among others. LACERA exists to produce, protect and provide the promised benefits to approximately 150,000 members. LACERA uses inEnterprise for their business continuity requirements.
By applying the latest technology and innovative problem-solving strategies, such as inEnterprise, along with proven business tactics, they are strategically positioned to respond to fluctuating conditions, prosper in a changing world, and provide the best results for their membership. “The largest corporations in the world have driven the latest developments of version 2.8,” said Dan Long, chief technology officer at MIR3. “This represents an important step toward a complete set of global emergency and non-emergency notification and management tools.
Source: Vendor Press Release
Henry Bros. Electronics, Inc. Announces Agreement With Workspeed To Provide Emergency Preparedness Solutions For High-Rise Buildings
FAIR LAWN, N.J., --[Emergency Notification News] -- March 28, 2007 - Henry Bros. Electronics, Inc., (Amex: HBE) a turnkey provider of technology-based integrated electronic security solutions, today announced an agreement between Diversified Security Solutions Inc., a subsidiary of Henry Bros. Electronics, and Workspeed Notifications, LLC, a leading provider of Web-based and wireless applications that optimize real estate enterprise performance.
Diversified Security Solutions has been engaged in the business of creating Emergency Action Plans for high-rise buildings since 2002. In 2006, New York City passed Local Law 26, which requires all commercial high-rise buildings to have an Emergency Action Plan. The law also requires all tenants to "establish and maintain a system of assigning responsibility for accounting for employees present in the building so that accounting can be made in the event of an in-building relocation, partial evacuation or full evacuation."
Working with Diversified Security Solutions, Workspeed Notifications developed an electronic solution (known as Workspeed Notify) that sends information to thousands of employees instantly while those employees can respond electronically for the purpose of accountability tailored for building evacuation and disaster recovery. Diversified Security will market Workspeed Notifications product exclusively to its New York customers and sell the product nationwide as part of its emergency preparedness solution.
Mark Novak, Director of Emergency Planning, of Diversified Security Solutions, said, "As one of the leaders in creating emergency action plans in New York City, coupled with the passage of Local Law 26 and the agreement with Workspeed, we are now positioned to capitalize on this growing and important market. Human Resource departments need to implement new strategies for employee communications during times of crisis, and our solution will help resolve accountability issues and meet the requirements of the law."
Derrick Chen, CEO of Workspeed, said, "Workspeed is proud that Diversified Security, New York's leading provider of emergency action plan development to the commercial real estate industry, has agreed to distribute Workspeed Notify. Diversified's vision of using the Workspeed Notify tool to enable not only compliance with Local Law 26, but also the development of truly workable emergency plans, will make a major difference when a crisis occurs."
About Henry Bros. Electronics, Inc.
Henry Bros. Electronics (Amex: HBE) provides technology-based integrated electronic security systems, services and emergency preparedness consultation to commercial enterprises and government agencies. The Company has offices in Arizona, California, Colorado, Maryland, New Jersey, New York, Texas and Virginia. For more information, visit http://www.hbe-inc.com.
Source: Vendor Press Release
MIR3 Intelligent Notification Unveils Industry-first Global Emergency Notification System
- 'Anywhere Enterprise' features Preferred Call Routing, Incident Management and Topic Subscription.
- MIR3 Accelerates inWebServices Powered by MIR3 Intelligent Notification™ Initiative with PHP Toolkit.
San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- March 27, 2007 – MIR3™, the technology leader in Intelligent Notification™ (IN®) solutions for global enterprises, today introduced a first-of-a-kind global emergency notification system at this week's Disaster Recovery Journal (DRJ) Spring World 2007 conference in Orlando, Florida. MIR3's new Intelligent Notification v2.8 introduces technologies developed directly for the global outbound notification requirements of Global 500 petroleum, financial and consumer-product companies. Designed to make critical emergency and non-emergency communications of multi-national companies private, more efficient and cost effective, MIR3’s Intelligent Notification v2.8 now includes preferred routing, incident management, topic subscription and multi- language support, among others.- The preferred routing feature works in concert with geo-dispersed MIR3 telephony and application servers to reduce operating costs and protect data privacy via tighter control over global telephony routes.
- Incident management offers better visibility into events that threaten continuity of operations throughout all business units of the company, no matter where they are located.
- Topic subscription increases productivity and information sharing by enabling individuals to easily keep abreast of job-relevant, critical events outside their local sphere of operation.
- Integrated multi-language features enable Global 500 companies to meet the communication challenges of international operations and government agencies to communicate with non-English speaking employees, customers, partners and citizens during emergency situations in their native language.
“The largest corporations in the world have driven the latest developments of version 2.8,” said Amir Moussavian, president and CEO at MIR3. “This represents an important step toward a complete set of global emergency and non-emergency notification and management tools.”
According to Ken Landoline, program manager for Yankee Group's enterprise research group, “We believe that the next two to three years will bring an explosion of growth in the intelligent notification segment of the enterprise market. MIR3’s technology platform, already proven in many Global 100 companies in terms of scalability, reliability and protocol independence, makes it an ideal offering for enabling the vision of an 'anywhere enterprise' requiring ubiquitous connectivity.”
MIR3’s enterprise-grade technology bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TTY, fax and two-way SMS. MIR3's notification capabilities can also be used for routine high-volume messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.
New PHP Toolkit Demonstration Accelerates inWebServices Powered by MIR3 Intelligent Notification Initiative
“Our new multi-language online demonstration created with our inWebServices PHP Toolkit brilliantly shows the unlimited deployment possibilities for Intelligent Notification by Web developers worldwide,” Moussavian added. “Our inWebServices Powered by MIR3 Intelligent Notification initiative has been received enthusiastically by the OEM and system integration communities. With the release of our inWebServices PHP Toolkit to Web developers, we have accelerated the adoption of two-way, interactive, multi-modal communication into every business unit all over the globe.”
The MIR3 IN platform is powered by inWebServices, an advanced technology built on the SOAP 1.2 compliant XML J2EE standard. This API, which is also available for downloading from the MIR3 Web site, allows the MIR3 IN platform to integrate with a wide variety of third-party enterprise systems supporting Web Services and Service Open Architecture. For complete information on integration with the MIR3 IN platform and the inWebServices Powered by MIR3 Intelligent Notification™ initiative, please click here.
Source: Vendor Press Release
Workspeed Lauches Notifications, The Cutting Edge Emergency Notification System For Commercial Real Estate Businesses
NEW YORK, NY --[Emergency Notification News] -- February 26, 2007 - Workspeed, a leading New York-based provider of Web-based and wireless applications that optimize real estate enterprise performance, today announced the unveiling of Workspeed Notifications, a powerful new system for time critical two-way group communications tailored for building evacuation and disaster recovery that complies with New York Local Law 26. By integrating Workspeed Notifications with their EAP (Emergency Action Plan) data, landlords will be prepared for any emergency situation that demands immediate contact with all of a building's occupants.
Workspeed Notifications allows users to communicate messages to all building occupants via a recorded voice and/or advanced text to speech options. Upon receiving these messages, all building occupants, both inside and outside the building, can immediately reply to a landlord's message, providing rapid actionable data for emergency workers and safety staff.
"Workspeed and its new Notifications service work in tandem to comply with New York Local Law 26, which requires companies to account for their staff in an emergency evacuation and therefore aid the FDNY in rescue operations," said Derrick Chen, CEO of Workspeed. "As a result of this new law, landlords and floor wardens need a fast, reliable and efficient way to contact tenants of the buildings under their management."
Workspeed Notifications offers landlords a system that enables them to reach out to occupants in an emergency situation and track every contact attempt. "No other real estate management system provides users with a unique 'two-way' group communications system that allows landlords not only to reach occupants via multiple communications devices, but also receive responses from each occupant," explained Chen.
Key functionalities of Workspeed Notifications include:
- simplified notification initiation via phone, email or web
- a secure central repository for emergency contact information
- conference bridging for immediate emergency response
- full tracking and real-time response reporting
- seamlessly integrated with EAP management
Workspeed Notifications does not require any specific hardware or software for installation and supports all communication devices and methods including phones, PDAs, Blackberries, email, fax machines and instant messaging. Landlords quickly activate Notifications via the phone or web. Unlike "phone trees" or other less reliable and time-consuming emergency notification methods, the system is supported by a highly fault tolerant infrastructure with secure offsite redundant facilities.
Source: Vendor Press Release
MIR3 Announces inWebServices Powered by MIR3 Intelligent Notification Program to Expand Global Enterprise Solutions
MIR3 empowers Integrators and Developers to deliver Global-Ready Applications with Innovative Proactive Messaging and Multiple-Language Support.
MIR3 Debuts New inWebServices Powered by Intelligent Notifications™ Mark.
SAN DIEGO --[EmergencyNotificationNews] -- February 15, 2007 – MIR3™, the technology leader in Intelligent Notification™ solutions for global enterprises, today launched an OEM marketing program for developers and integrators called in®WebServices™ Powered by MIR3 Intelligent Notification™. Membership in the program will streamline the use of the MIR3 Application Programming Interface (API) and provide on-demand access to an API user group, and API developer and technical support forums. MIR3 will also offer co-marketing assistance and an Intelligent Notification Solutions Directory, listing members’ Web services-enabled solutions.
The Intelligent Notification Solutions Directory is aimed at energizing and formalizing a community of developers that are creating web services-based solutions to link emergency and routine notifications with business processes, databases, web services and workflows within an enterprise and across the corporate value chain.
MIR3 inWebServices is built on the SOAP 1.2-compliant XML J2EE standard. The program does not cost anything to join but registration is required. Developers and integrators can register for the program here.
Frank Mahdavi, MIR3 chief strategy officer, said, “We believe the program will enable members to explore new business models, expand their current offerings into global enterprises and importantly - save development dollars. MIR3 has wide global deployment, used by some of the largest businesses across corporate functions such as sales and marketing, corporate communications, supply chain management and business continuity. The technology will bring an emergency-ready global notification capability into the web services arena for all program members.”
MIR3 Debuts 'inWebServices Powered by Intelligent Notifications™' Mark
In conjunction, MIR3 also launched the new inWebServices Powered by MIR3 Intelligent Notification™ logo, which identifies a wide range of web services solutions using the MIR3 API engine. As part of MIR3’s co-marketing program, MIR3 licenses the logo to OEMs for placement in their qualified services, technology and marketing materials.
Frank Mahdavi added, “MIR3's technology and software product portfolio cover a wide array of functions from comprehensive global enterprise notification solutions to OEM developer solutions and related services, to individual applications that support specific market segments like emergency notification and community alerting. The new inWebServices Powered by Intelligent Notifications™ logo provides a way to easily identify those solutions built with MIR3's API engine.”
Southwest Corporate Federal Credit Union Uses 3n Mass Notification System for Communication During Emergencies
GLENDALE, CA --[EMERGENCY NOTIFICATION NEWS]-- January 10, 2007 - 3n (National Notification Network), a mass notification system provider, today announced Southwest Corporate Federal Credit Union (SCFCU) is using the 3n mass notification system to automate emergency communications with its employees. With assets totaling over $10 billion, SCFCU, the second-largest corporate credit union in the United States, must protect and maintain the reputation and assets of itself and its member credit unions in any situation, emergency or otherwise. A 3n customer since 2004, SCFCU uses the 3n system as a critical enhancement to its already-strong business continuity program.
“With employees located across the United States, the need to streamline and automate emergency communications was crucial for us,” explained Justin Lutes, Business Continuity & Operations Compliance Manager for SCFCU.
Cinta Putra, CEO and co-founder of 3n, commented, "Financial institutions are built upon a foundation of customer confidence and trust that they will protect their customers’ assets, through thick and thin. "
Southwest Corporate Federal Credit Union (SCFCU) is the second largest corporate credit union in the U.S. SCFCU serves more than 1,200 credit unions nationwide and has assets of over $10 billion. As a credit union for credit unions, SCFCU offers many services, including funds management solutions and a variety of correspondent services such as Item Processing, Wire Transfer, Automated Clearing House (ACH), and Card Services. For more information, please visit www.swcorp.org.
Saint Thomas Health Services Acquires Emergency Notification Technology
System will be utilized for emergency response in four Tenessee area hospitals 
Nashville, Tennessee --[EMERGENCY NOTIFICATION NEWS]-- October 2, 2006 - Saint Thomas Health Services of Nashville announced today they have purchased technology to expedite communications in a crisis. Communicator! NXT, developed by Dialogic Communications Corp. (DCC), will ultimately enhance Saint Thomas’s response capabilities and ensure safety and security for their 7,500 associates.
“Saint Thomas Health Services strives to continuously improve our state of readiness for all potential hazards that could impact our ability to provide patient care and effect the safety of our patients, staff and visitors,” said Chris Riddle, Chief Safety Officer for Saint Thomas Health Services. “Communications continue to be identified as the weakest link in response to all disasters. We feel that [Dialogic] provides a product that will help us to effectively notify and communicate with key personnel during a disaster.”
Communicator! NXT is the latest in web-based notification software from Dialogic. It automates emergency and routine communications, rapidly sending voice and text messages to all types of devices, including phone, email, pager and fax. Communicator! NXT is powered by Microsoft® .NET™ and SQL technologies. With Communicator! NXT, Saint Thomas Health Services will be able to communicate with employees in four different facilities, located in three cities, in only a matter of minutes. The organization will also be able to send out routine messages, which will improve daily information exchange within this family of hospitals.
About Saint Thomas Health Services
Saint Thomas Health Services is a faith-based ministry with 7,500 associates serving Middle Tennessee. The network consists of four hospitals: Baptist and Saint Thomas Hospitals in Nashville, Middle Tennessee Medical Center in Murfreesboro and Hickman Community Hospital in Centerville. It is a member of Ascension Health, a Catholic organization that is the largest not-for-profit health system in the United States.
Cambridge Health Alliance Selects Amcom Software’s e.Notify™ Emergency Notification System
Automates public health communications and disaster recovery procedures
Minneapolis --[Emergency Notification News]--September 19, 2006 – Cambridge Health Alliance today announced that it has selected e.Notify™ emergency notification software from Amcom Software to automate its emergency communications procedures for managing disasters across its multi-hospital network. The new system is HICS (Hospital Incident Command Center)- compliant and supports emergency planning processes for this multi-hospital healthcare system, headquartered in Cambridge, Mass.
“We needed an automated process to help us manage our organizational communications,” said Bob Lewis, Director of Networks and Telecommunications for Cambridge Health Alliance. “With e.Notify from Amcom, we will have the tools for training and drilling, which will prepare us for various types of critical events such as weather-related emergencies, bomb threats or a health-related crisis. In the event of a disaster, we’ll be ready to communicate quickly and effectively to a mass audience and monitor and measure response.”
Cambridge Health Alliance will install e.Notify in all three of its hospitals and will roll out emergency communications procedures across its entire organization. As part of the
HICS structure, the software will integrate with communications policies and procedures the hospital already has in place. With e.Notify, the process will be completely automated, handling two-way communications and tracking procedures with both internal and external audiences, including emergency response teams from local municipalities.
Chicago Board Options Exchange© Selects Send Word Now to Stay in Touch with Its Executives, Employees and Traders
U.S.'s Largest Options Market Uses Smart Notification Services to Routinely Alert Traders in Real-Time of Key Developments
New York, NY, --[EMERGENCY NOTIFICATION NEWS]-- August 21, 2006 - Send Word Now™, today announced that the Chicago Board Options Exchange (CBOE), the largest options marketplace in the United States, selected Send Word Now as a key communications tool for routine and emergency alerts.
CBOE has been the leader in options volume every year since it founded the listed options industry in 1973. As the largest options marketplace in the U.S., it is critical that the exchange be able to quickly, securely and easily communicate on both a routine and emergency basis with its entire trading community. In addition, CBOE sought a communication service that could provide business continuity in the event of an emergency.
"We selected Send Word Now's Smart Notification Services because it allows us to easily notify all of our traders and staff of critical information in real-time so that they can respond accordingly," said Jack O'Neill, CBOE Director of E Help Desk, Market Operations. "For CBOE, the system is multi-faceted, as we rely on it to efficiently manage our message delivery, disseminate important news, and update our contacts data base. Furthermore, the functionality built into the system will allow us to utilize the service as the backbone of our communications network should we need to maintain business continuity in the event of a major trading disruption to the exchange or the markets."
CBOE, the largest options marketplace in the United States and the creator of listed options, is regulated by the Securities and Exchange Commission (SEC). For additional information about CBOE and its products, access the CBOE website at www.cboe.com.
Shure Chooses MIR3’s inEnterprise for Company-Wide Business Continuity and Emergency Communications
San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- January 18, 2006 – MIR3™, the technology leader in Intelligent Notification™ solutions, today announced that Shure® Incorporated, a global leader in audio electronics, has contracted with MIR3 to provide notification services. Shure will utilize MIR3’s inEnterprise, which works in conjunction with standard corporate databases such as LDAP, Microsoft® Active Directory®, Oracle®, Peoplesoft®, SunGard® ParagonTM and Strohl Systems® LDRPS®, and allows organizations to consolidate communications across all divisions into a single Intelligent Notification platform. The ability to integrate across divisions simplifies the deployment process and decreases the upkeep time spent on maintaining the integrity of the notification system.
inEnterprise will allow Shure’s designated personnel to notify hundreds of employees simultaneously on any device, including landlines, mobile phones, pagers, PDAs and email, about weather-related office closure information, to convey company news and announcements, as well as for high-priority communications that could affect business continuity in the event of a regional or facility-related crisis.
According to Shure’s Chief Information Officer, Paul Erbach, MIR3’s business reputation for supplying top-notch customer and technical support, as well as the proven reliability of MIR3’s Intelligent Notification technology, were the key reasons that Shure named MIR3 as its notification service provider.
“We needed a technology solution that would allow us to reach all of our associates in the event of a crisis. Of all the systems we tested, and we did test quite a few, MIR3’s notification was the only one that returned a hundred percent of the notifications successfully,” said Erbach. “It also offered more features than the other service providers which gives us the option of utilizing MIR3 in other departments and applications within Shure. That flexibility was very appealing to us.” inEnterprise features MIR3’s Enterprise Access Control (EAC™), which brings a new level of security to enterprise-wide communications. MIR3’s EAC allows designated users, defined by their role and those security attributes, to send time-sensitive communications only to their defined departmental sphere of influence. It increases the level of accountability and security required of high priority communications for government, military and globally distributed organizations with stringent security policies in IT, corporate security, supply chain / logistics, human resources, and sales divisions.
“MIR3 is extremely pleased to add Shure to our growing list of customers,” said Margi Schmidt, Senior Vice President of Business Development at MIR3. “After 80 years in business, Shure has become an established, globally renowned company in the audio electronics industry. Shure is a also a technology innovator that reap the benefits of our advanced notification technology to make communicating with its employees more effective and in turn, will be able to service its customer base more efficiently.”
About Shure, Inc.
Founded in 1925 as a one-man operation, Shure Incorporated is a global provider of audio electronics. Headquartered in Niles, Illinois, Shure manufactures and distributes audio processing equipment, phonograph cartridges, wireless systems, and personal monitors. Since 1925, Shure’s microphones and electronics have been the tools of choice for politicians, musicians, corporations, churches and broadcasters around the world. Shure’s most visible and well-known users include Grammy® winners such as India.Arie, Nelly Furtado, ‘N Sync, Christina Aquilera, Buddy Guy, Patti LaBelle, Brandy and the Dixie Chicks, among others.