San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- September 27, 2005 -- MIR3™, the technology leader in Intelligent Notification™ (IN®) solutions, today announced that the Jurupa Community Services District in Mira Loma, California, has contracted MIR3’s notification services in order to send more than 14,000 water customers immediate, high-priority notifications about the status of water wells at the District’s water treatment plant.
On July 8, Jurupa faced a serious emergency when they experienced technical problems at its water treatment plant and two of the wells went down. Jurupa had to rely upon a phone message machine and local residents walking door-to- door to deliver fliers that informed water customers about the well issues. The notification of the more than 14,000 customers was a slow and tedious process requiring help from volunteer staff over a two-day period.
Jurupa decided that a more effective method of notifying its water customers was required for high-priority, or emergency situations. After researching available options, Jurupa staff decided that MIR3’s automated, two-way interactive notification system ensured that all customers would receive the notification alerts. Within one day of contacting MIR3, Jurupa was able to successfully send 28,000 notifications to repeat earlier alerts sent via phone and by door-to-door fliers.
“We were very pleased to help Jurupa get critical warnings out to their customers in such a short period of time,” said Margi Schmidt, VP of Business Development at MIR3. “Our Intelligent Notification technology was designed just for this purpose: to quickly enable the delivery of notifications on a massive scale that issue warnings or instructions in the event of a disaster or emergency.”
MIR3 Intelligent Notification Service Enables the Jurupa Community Services District to Alert Thousands of Customers about Drinking Water Precaution
St. Petersburg Police Department obtains New Emergency Notification System
Alert Software Calls Residents, Notifies First Responders during Hurricanes, Missing Person and other Emergency Situations
St. Petersburg, Florida --[EMERGENCY NOTIFICATION NEWS]-- September 7 , 2005 - The St. Petersburg Police Department has a new ally to help strengthen the city’s emergency response capabilities. Officials today announced they have implemented a powerful alert system that automatically calls residents directly at home during critical situations.
Developed by Tennessee-based DCC (Dialogic Communications Corporation), the Internet-driven emergency notification system will allow the department to pinpoint geographic areas-at-risk during such emergencies as severe weather, missing persons or terrorist threats, and immediately calls residents with information or instruction. The software also will be used to notify and mobilize first responders, including police, fire and EMS.
The new emergency notification system is made up of two solutions from DCC – Communicator! NXT and GeoCast Web. Communicator! NXT serves as the calling engine, rapidly sending voice and text messages to all types of communications devices, including phone, email, pager and fax. The software is powered by Microsoft®.NET™ and SQL technologies and can be accessed by officials from any location via the Microsoft® Internet Explorer web browser. GeoCast Web works in tandem with Communicator! NXT by allowing users to select targeted notification areas on digital, street-level maps - ranging from a single city block to an entire county.
When the software is activated, residents will receive a phone message that could contain such important information as hurricane evacuation routes, shelter locations or missing person alerts.
Aside from communicating with local residents, the St. Petersburg Police Department will also use the technology to mobilize first responders in times of crisis. The software will automatically deliver detailed information or instructions regarding the situation-at-hand, and intelligently fill positions until all required teams are assembled.