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Showing posts with label MIR3. Show all posts
Showing posts with label MIR3. Show all posts

MIR3 Debuts World’s First Apple iPhone Emergency Notification Solution

iPhone Empowered as Mobile Emergency Command Device;
IT Alerts, Business Continuity, Disaster Recovery, CRM and Other Important Enterprise Notifications can be Initiated and Managed with the Touch of a Screen

SAN DIEGO, CA -- [Emergency Notification News] -- November 6, 2007 MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced the availability of the first emergency notification and enterprise notification command interface for the Apple iPhone™ mobile communications platform. These full-featured Web-based management applications from MIR3 run under Apple’s mobile Safari™ browser to enable corporate executives and IT administrators to initiate emergency notifications and remotely manage enterprise notification systems and response teams using Apple iPhone device.

“Apple’s new generation mobile communicator is growing in popularity among corporate users because of their larger screen sizes, easier-to-use touch screen keyboards and anywhere network access,” said Amir Moussavian, CEO of MIR3. “With this new application, MIR3 has empowered the Apple iPhone as a remote emergency command device. MIR3 has a history of technology innovation and is committed to delivering support for all mobile devices, all mobile platforms and all modalities. We believe that as iPhone is adopted more widely and accepted as an enterprise communications device, corporate iPhone users will represent an important segment within the mobile-enabled enterprise notification and emergency response industry.”

MIR3’s iPhone interface also functions as an automated mobile command dashboard that allows executives to instantly notify and initiate live voice conferences among the appropriate response-team members, and access MIR3’s real-time reporting features to track notifications and responses on their iPhone.

“Disasters and emergencies are almost always unexpected, and there’s a high probability that many executives and first responders will not have access to their desktops when crucial decisions must be made and quick action steps taken,” Moussavian added. “Mobile devices may be the only functional option for decision makers during an emergency, and we believe that the iPhone, with its game-changing communication capabilities, will be a preferred crisis management and emergency communications tool for many of them.”

MIR3’s Web-based iPhone notification applications are 100% compliant with Apple’s current guidelines for iPhone software development using the mobile Safari browser.

Source: Vendor Press Release
Picture: Eddy Ruble - Tsunami Grief in Aceh, Indonesia

Brown University Implements MIR3’s Emergency Notification System

SAN DIEGO -- [EMERGENCY NOTIFICATION NEWS] -- October 16, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, announced today that Brown University in Providence, R.I., has enhanced campus safety and communications with the implementation of inCampusAlert™, an emergency notification system that supports all types of voice- and text-based communication devices.

Brown University will use MIR3’s Web-based inCampusAlert to deliver two-way advisories and instructions to nearly 20,000 students, faculty, staff and others via cell phones, satellite phones, land lines, wireless PDA, text pager, email and other communication devices.

Walter C. Hunter, vice-president of administration and chief risk officer at Brown University said, “The MIR3 emergency notification platform improves our ability to communicate quickly and effectively with our community in emergency situations.”

“We’ll emphasize the importance of keeping contact information, such as cell phone numbers and email addresses, current,” said Hunter. “We’ll also be testing the system regularly so that our students, staff and faculty know what to expect and can appreciate the speed and power of the system first hand. By periodically testing the system, we’ll also know what contact information needs to be updated.”

Brown University began exploring faster, more reliable communication solutions several months ago. After evaluating the technology of several emergency notification vendors, the contract with MIR 3 was signed during the summer, and the system is already operational.

According to Amir Moussavian, MIR3 president and CEO, “Using inCampusAlert, a school can set up a secure, high-speed notification system in minutes without having to purchase or install software, hardware or extra phone lines. Its flexibility and ease of use allow customers to send messages from almost anywhere, any time and to any type of device. Additionally, inCampusAlert can be used for both urgent and important message delivery to the entire campus or to selected groups, such as specific schools, buildings, dormitories or academic departments.”

Additionally, through its OEM partnership with Edulink Systems, Inc. in Anaheim, Calif., MIR3 has shown strong performance and market leadership in the K-12 arena. Edulink has helped more than 50 school districts dynamically build emergency call lists straight from their student information system and incorporate emergency notification capabilities into their parent communication plans. These districts include some of the largest in the United States, such as Prince William County Schools, San Bernardino USD and Arlington ISD.

Source: Vendor Press Release

MIR3’s Campus-Notification System is Praised for Performance During Real-Life Threat at New York’s St. John’s University

MIR3 inCampusAlert is Praised by New York Governor, New York City Police Commissioner, State Assembly Member and University Administration.

NEW YORK, NY –[EMERGENCY NOTIFICATION NEWS]-- October 1, 2007 – After a masked gunman was spotted and subdued without a single injury on the campus of St. John’s University on September 26, New York City Police Commissioner Raymond Kelly told a news conference, “St. John's newly instituted emergency text messaging system worked like a charm.” The inCampusAlert™ Intelligent Notification (IN®) system, provided to St. John’s University by MIR3™, a California technology company that specializes in automated emergency notification systems for corporations, governments and universities, was credited with quickly keeping the campus population informed and calm and for enhancing public safety during the crisis.

MIR3 claims that inCampusAlert is the only mass notification system in the market today which allows for true two-way texting. According to MIR3, New York Governor Eliot Spitzer praised the recently installed MIR3 campus-notification system at St. John’s University, and New York Assemblyman Rory I. Lancman offered legislation requiring universities to implement emergency campus-notification at college and university campuses throughout New York State.

Dr. James Pellow, chief operating officer of St. John's University, lobbied his administration for an emergency notification system shortly after the Virginia Tech tragedy in April 2007. inCampusAlert was installed in early September. Last week, Dr. Pellow was quoted in the media as saying, “No one thought that we would be testing this latest technology this quickly for an emergency”... it “allowed us to manage this mini-city of 20,000 people.” The initial emergency alert was sent using MIR3 technology to St. John University’s campus on September 26 by Thomas Lawrence, the university's vice president for public safety and a former deputy chief of the New York Police Department. The message read as follows: “From Public Safety. Male was found on campus with rifle. Please stay in your buildings until further notice. He is in custody, but please wait until the all clear.

According to a recent survey by the Pew Research Center, more than 70 percent of 18- to 29-year-olds own a cell phone and 92 percent of them use text messages regularly. “The University's response serves as a national model,” New York Police Commissioner Kelly added. “Coincidentally, St. John's was one of the participants in our campus security conference last week, during which we examined the emergency response at Virginia Tech, and other campuses.”

Source: Vendor Press Release

MIR3 Announces International SOS OEM Medical Alerting Agreement

MIR3's inWebServices integration to provide Intelligent Notification to International SOS global network of Medical Assistance Alarm Centers

SAN DIEGO, CA --[EMERGENCY NOTIFICATION NEWS]-- September 19, 2007 MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, has signed an OEM agreement with International SOS, the world's leading provider of medical assistance, international healthcare, security services, and outsourced customer care to deliver MIR3's Intelligent Notification technology--two-way phone, cell, SMS, email, and pager capability at any time, any where - to clients globally through International SOS Online Services.

"When combined with the International SOS global network of Alarm Centers, the joint solution ensures the accuracy and availability of the latest client information, such as medical condition, family contact details, and certification for air evacuation." Todd Schofield, chief technology officer of International SOS, said, "At International SOS, we are constantly looking for innovations that can further improve our emergency response infrastructure. Delivered through our Online Services tools, the coupling of the MIR3 intelligent notification engine with our global network of 27 Alarm Centers will enhance the speed and cost efficiency of our emergency response infrastructure."

“The MIR3 fast, secure communication platform is a natural solution to the demanding notification requirements of a leading global enterprise operation such as International SOS,” said Dan Long, chief technology officer at MIR3. “Our global infrastructure ensures the success of our partners.” MIR3’s inWebServices™ product allows OEM partners to tightly integrate MIR3’s communication engine into their applications and infrastructure. Built on secure, enterprise-grade technology, inWebServices bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TDD/TTY, fax, and two-way SMS. MIR3's notification capabilities can also be used for routine high- volume messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.

About International SOS
International SOS is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. With 5,000 professionals operating in over 70 countries, International SOS helps organizations manage the health and safety risks facing their travelers and global workforce. Working in some of the most inhospitable places on earth, International SOS offers international standards of medical care where it is not available or where cultural and language barriers exist. For more information , visit www.internationalsos.com, phone Petrina Ong at +65 6330 9826 (Singapore) or email petrina.ong@internationalsos.com

Source: Vendor Press Release

MIR3 Announces Completion of TelAlert Acquisition - Industry Consolidation Continues

Integrated Company Now Single Source for Strategic Enterprise-Wide IT and Business Continuity Intelligent Notifications

SAN DIEGO, CA --[EMERGENCY NOTIFICATION NEWS]-- August 27, 2007 - MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced the completion of its acquisition of the TelAlert software business unit of CalAmp Corporation (NASDAQ:CAMP), a leading provider of wireless products, systems and services headquartered in Oxnard, California.

CalAmp previously announced that the transaction was valued at approximately $10M in cash, a note and preferred stock in privately-held MIR3. For many years TelAlert has been the industry leader in wireless notification for IT, providing enterprise customers with the communications infrastructure to meet critical service-levels.

TelAlert integrates with major IT infrastructure management applications including HP OpenView, HP ServiceCenter, BMC Remedy and Tivoli®; databases such as Oracle® and Sybase®; and system architectures from IBM®, Hewlett-Packard, Sun®, Microsoft® and Red Hat®. Thousands of companies, including 80 of the Fortune 100 U.S. companies and a growing number of global companies in Europe, Asia and Latin America, have deployed TelAlert’s software solutions.

Amir Moussavian, MIR3 president and CEO, said, "The acquisition of TelAlert creates the only global enterprise notification platform and allows us to provide superior market solutions based on leading IT and business continuity/disaster recovery (BC/DR) notification technology. Through our extended suite of products and services, MIR3 is now positioned as a single-vendor source for all aspects of strategic enterprise-wide IT, BC/DR and supply chain management notifications.” Moussavian added, “TelAlert’s existing customers should rest assured that MIR3 is committed to providing the best product and customer support in the industry without interruption while preserving our customers’ investments in integration of their current TelAlert solutions with their IT enterprise systems.”

MIR3’s OEM and channel partners now have access to a richer, more scalable solutions portfolio that spans the realm of intelligent enterprise communications and includes hosted, installed and mobile solutions. MIR3 is committed to maintaining and sustaining all of the business and technical resources needed to support TelAlert and MIR3 customers and partners.

New Customer Appreciation Pricing Program Announced

In conjunction with the acquisition, MIR3 is rolling out the Customer Appreciation Pricing (CAP) program, designed to make it easy for TelAlert’s users to upgrade to TelAlert 6e. CAP is a unique, limited-time offer that gives customers full credit for every dollar they spent on their most recent TelAlert Messaging Server software purchases toward the purchase of a new TelAlert 6e configuration. TelAlert 6e is specifically designed as an enterprise messaging system that provides a fully integrated and assured communication channel by making use of existing corporate portals, databases and business applications. Built on top of the market-leading messaging engine, the TelAlert 6e SOA platform extends the service beyond IT and network management usage to include the global enterprise. To take advantage of the CAP offer, customers must commit to the upgrade by October 30, 2007. Customers may phone 1-510-903-4072 or email sales@telalert.com for CAP program details; or visit www.telalert.com/CAP.

“For the long term, customer relationships are unquestionably more important to us than an individual sale,” Moussavian said. “We’re determined to provide the best ongoing support to loyal TelAlert customers. The CAP offering signals our intention to be a vested partner in their success.”



Source: Vendor Press Release

University of Pennsylvania Implements MIR3's Emergency Notification System for Alerting

MIR3 selected for its secure, two-way, voice and text communication platform

SAN DIEGO –[EMERGENCY NOTIFICATION NEWS] - August 27, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, has implemented inEnterprise™, a unified, multi-modal emergency communication system, at the University of Pennsylvania. With support for all types of voice- and text-based communication devices, inEnterprise provides two-way notifications and instructions to students, staff and parents during critical events.

“inEnterprise ensures communications during an emergency, no matter what type of device a person has at hand and even if one communication channel is jammed,” said Amir Moussavian, MIR3 president and CEO. “Its two-way functionality lets recipients acknowledge they’ve received an alert, so that first responders can track responses and react accordingly. By implementing inEnterprise, the University of Pennsylvania has taken a critical step toward ensuring communication and accountability to students and staff as well as to parents, off-campus law enforcement agencies and other external organizations.”

MIR3’s enterprise-grade platform was chosen for its functionality, cost, redundancy and security and for its successful deployment at several universities, as well as hundreds of Fortune 500 companies and government agencies such as the Pentagon, the Air Force and NASA.

“Emergency communications are a challenge at a university such as ours, which has widely dispersed campuses and decentralized departments with diverse requirements,” said Maureen S. Rush, vice president for public safety, University of Pennsylvania. “We looked carefully at several solutions that would meet everyone’s needs, and only MIR3’s emergency notification platform met all our requirements.”

The University of Pennsylvania, which is comprised of three campuses, 16 schools, nearly 24,000 students, and more than 20,000 staff and faculty, cited several features that were key to the selection of the MIR3 emergency notification platform:

  • Unlimited communication devices per user to support all options used by today’s technology-savvy students.
  • Two-way messages for both voice and data to allow the university to track notifications and quickly determine who is safe and who needs help.
  • A Message Bulletin Board feature that lets users call into a central number to obtain updates about the status of an event.
  • A fully hosted, redundant system that is located at three separate centers throughout the United States.
  • A unified approach for contacting parents using emergency contact data.
  • Robust data protection and security features to ensure user privacy and compliance with federal regulations.
  • A strong Application Program Interface (API) to automate the sharing of users’ emergency notification information with the university’s master database.

inEnterprise bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TDD/TTY, fax and two-way text messaging. It can also be used for routine high-volume messaging and all-purpose broadcasting such as administrative notices to university staff, messages for coordinating faculty and schedules, and delivering information and receiving responses from students and parents that can be monitored and reported on.

MIR3 Intelligent Notification to Provide OEM Emergency Notifications for COOP Systems

SAN DIEGO, CA [EMERGENCY NOTIFICATION NEWS]-- July 18, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, has signed an OEM agreement with COOP Systems, a leading provider of software and services for continuity planning in the public and private sector. COOP Systems’ myCOOP™ product is a next-generation Business Continuity Management (BCM) software package, designed to support distributed and global BCM programs.

When combined with the MIR3 global enterprise communication infrastructure, COOP Systems will be able to provide a powerful, seamless, real-time solution that quickly and effectively sends alerts and gathers responses when a critical BCM event occurs. “Adding the functionality of MIR3’s Intelligent Notification solution, coupled with its global infrastructure, enables us to deliver a superior product with fault tolerant communications,” said Chris Alvord, chief executive officer of COOP Systems. “We are pleased to partner with a market leader as strong and innovative as COOP Systems,” said Dan Long, chief technology officer at MIR3. “We are confident that the addition of the multimodal two-way communication system will benefit COOP Systems’ clients.”

MIR3’s inWebServices™ product allows OEM partners to tightly integrate the MIR3 communication engine into their applications and infrastructure. It is built on enterprise-grade technology that bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TDD/TTY, fax and two-way SMS. MIR3's notification capabilities can also be used for routine high-volume MIR3 to Provide OEM Emergency Notifications for COOP Systems messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.


Source: Vendor Press Release

University of California San Diego (UCSD) Selects MIR3 Intelligent Notification for Student and Staff Emergency Notification and Alerting

SAN DIEGO, CA--[EMERGENCY NOTIFICATION NEWS]-- June 7, 2007 – MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced UCSD was added to a long list of universities to take advantage of the special pricing for inCampusAlert™.

Designed to make critical emergency and non-emergency communications of colleges and universities private, more efficient and cost effective, MIR3’s Intelligent Notification v2.8 can easily handle the requirements of student and staff groups of any magnitude. “We are confident of our ability to deal with the notification requirements of any university or college,” said Dan Long, CTO at MIR3.

“We can bring a college campus on-line in less than a day.” MIR3’s new product, inCampusAlert, has the same enterprise-grade technology that bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TDD/TTY, fax and two-way SMS. MIR3's notification capabilities can also be used for routine high-volume messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.

MIR3, Inc.

MIR3 provides automated Intelligent Notification (IN®) solutions for global and enterprise-wide communications and business continuity. MIR3’s inEnterprise™, inAlertCenter™, inTechCenter™, inGovAlert™, inCampusAlert™, inLocalAlert™ and inWebServices™ are built on a geo-dispersed, scalable telephony and application server platform that directs the global dissemination of time-urgent information to and from any communications device across any communication medium.

Its customers include the world’s top petroleum, soft-drink bottling, and consumer goods companies, IAC Interactive (which operates TicketMaster and Match.com), Belkin Worldwide®, US Air Force, Homeland Security’s National Medical Response Teams, The American Red Cross, LA County Department of Health, and the County of Orange, California, which has 1.4 million recipients loaded in their MIR3 Intelligent Notification system.

Phone: 858-724-1200 Fax: 858-724-1201 Sales Inquiries: 858-724-1241
Website: http://www.mir3.com email: sales(at)mir3.com.

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MIR3 Announces Renewal of Los Angeles County Employees Retirement Association - LACERA

inEnterprise™ 2.8 Business Continuity Implementation ensures Uninterrupted Information Protection for LACERA

SAN DIEGO, CA --[EMERGENCY NOTIFICATION NEWS]-- April 25, 2007 MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced that the Los Angeles County Employees Retirement Association (LACERA), has signed up for a second year on their emergency notification system contract.

MIR3 has delivered its inEnterprise™ 2.8 which is designed to make critical emergency and non- emergency communications of multi-national companies private, and includes preferred routing, incident management, topic subscription and multi-language support, among others. LACERA exists to produce, protect and provide the promised benefits to approximately 150,000 members. LACERA uses inEnterprise for their business continuity requirements.

By applying the latest technology and innovative problem-solving strategies, such as inEnterprise, along with proven business tactics, they are strategically positioned to respond to fluctuating conditions, prosper in a changing world, and provide the best results for their membership. “The largest corporations in the world have driven the latest developments of version 2.8,” said Dan Long, chief technology officer at MIR3. “This represents an important step toward a complete set of global emergency and non-emergency notification and management tools.

Source: Vendor Press Release

MIR3 Releases inCampusAlert - Emergency Notification and Campus Alerting for Colleges and Universities

Campus-Alerting system supports SMS, pager, cellular and landline capability

SAN DIEGO, CA --[EMERGENCY NOTIFICATION NEWS]-- April 20, 2007MIR3™, the technology leader in Intelligent Notification (IN®) solutions for global enterprises, today announced a comprehensive solution for notifications in the academic environment. Included in the product is MIR3’s new topic subscription capability, which allows students and staff to “opt-in” for various types of events such as weather alerts, class announcements, criminal activity warnings, and health notices.

Designed to make critical emergency and non-emergency communications of multi-national companies private, more efficient and cost effective, MIR3’s Intelligent Notification v2.8 can easily handle the requirements of student and staff groups of any magnitude. “We support numerous Fortune 50 companies on a global scale,” said Dan Long, chief technology officer at MIR3.

“We can bring a college campus on-line in less than a day.” MIR3’s new product, inCampusAlert™, which is based on the company’s enterprise-grade technology, bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices.

All modalities are supported, including email, wireless pager, PDA, text messaging, landline, mobile phone, satellite phone, TDD/TTY, fax and two-way SMS. MIR3's notification capabilities can also be used for routine high-volume messaging and all-purpose broadcasting, such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.

MIR3 Selected by AtHoc as its Service Provider for Telephony Notification

MIR3 to provide Global Telephony Notification Services to AtHoc via inWebServices.
inWebServices Powered by MIR3 Intelligent Notification Initiative Continues to Grow.

San Diego, California --[EMERGENCYNOTIFICATIONNEWS] -- April 12, 2007 – MIR3™, the technology leader in Intelligent Notification™ solutions for global enterprises, today announced the company has entered into an agreement with AtHoc, Inc., a leading supplier of enterprise-class network-centric alerting systems, to provide AtHoc and its customers with telephony notification subscription services.

Under the terms of the agreement, MIR3 will provide AtHoc with the ability to trigger telephone notifications using MIR3’s global telephony alerting capabilities. As part of inWebServices, MIR3 exposes its products’ application programming interface (API) as a Web service, making it easy for partners and customers to integrate MIR3 alerting capabilities into their own alerting applications.

“Many of our customers use AtHoc’s IWSAlerts™ net-centric alerting system to fulfill their requirement for a single central notification system that manages and triggers all forms of alerting simultaneously. By partnering with MIR3, we now have a strong option for triggering telephony alerting,” stated Aviv Siegel, chief technology officer for AtHoc. “By connecting the MIR3 service via Web services, telephones act as an extension of our IP-based notification management system. This complements our ability to alert all IP-connected devices, send SMS messages, activate public announcement systems, trigger the national Emergency Alert System (EAS), and provide many more alerting capabilities.”

“After evaluating the notification services market,” continued Siegel, “it became clear that MIR3 has expertise with services oriented architecture and Web services – they know how to deliver on both. They have provided us with a true ‘plug-and-play’ solution that allows us to integrate and ship our products faster.”

MIR3’s chief strategy officer (CSO), Frank Mahdavi, commented, “AtHoc’s unmatched success in the DoD, government and large commercial enterprise markets makes them an ideal partner for MIR3. We believe that AtHoc is positioned to become the alerting standard in the DoD and within the government physical security and force protection market, and we’re excited to be part of the solution. Our Intelligent Notification platform has been widely adopted by system integrators, developers and communication solution providers, due in large part to our commitment to a service oriented architecture, ease-of-implementation, scalability, security and reliability.”

MIR3’s president and CEO Amir Moussavian said, “We came into 2007 with the clear goal of delivering our emergency-ready global notification capability technology to developers and partners through the inWebServices Powered by MIR3 Intelligent Notification initiative. AtHoc’s partnership is important to us and we believe that this agreement illustrates MIR3’s technology lead in global enterprise notification. We’re deployed by the largest businesses across diverse corporate functions such as sales and marketing, corporate communications, supply chain management and business continuity, and we look forward to additional partners joining us.”

MIR3 inWebServices is built on the SOAP 1.2-compliant XML J2EE standard. The inWebServices Powered by MIR3 Intelligent Notification program costs nothing to join, but registration is required. Developers and integrators can register for the program here.

Source: Vendor Press Release

MIR3 Intelligent Notification Unveils Industry-first Global Emergency Notification System

  • 'Anywhere Enterprise' features Preferred Call Routing, Incident Management and Topic Subscription.
  • MIR3 Accelerates inWebServices Powered by MIR3 Intelligent Notification™ Initiative with PHP Toolkit.

San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- March 27, 2007 – MIR3™, the technology leader in Intelligent Notification™ (IN®) solutions for global enterprises, today introduced a first-of-a-kind global emergency notification system at this week's Disaster Recovery Journal (DRJ) Spring World 2007 conference in Orlando, Florida. MIR3's new Intelligent Notification v2.8 introduces technologies developed directly for the global outbound notification requirements of Global 500 petroleum, financial and consumer-product companies. Designed to make critical emergency and non-emergency communications of multi-national companies private, more efficient and cost effective, MIR3’s Intelligent Notification v2.8 now includes preferred routing, incident management, topic subscription and multi- language support, among others.
  • The preferred routing feature works in concert with geo-dispersed MIR3 telephony and application servers to reduce operating costs and protect data privacy via tighter control over global telephony routes.
  • Incident management offers better visibility into events that threaten continuity of operations throughout all business units of the company, no matter where they are located.
  • Topic subscription increases productivity and information sharing by enabling individuals to easily keep abreast of job-relevant, critical events outside their local sphere of operation.
  • Integrated multi-language features enable Global 500 companies to meet the communication challenges of international operations and government agencies to communicate with non-English speaking employees, customers, partners and citizens during emergency situations in their native language.

“The largest corporations in the world have driven the latest developments of version 2.8,” said Amir Moussavian, president and CEO at MIR3. “This represents an important step toward a complete set of global emergency and non-emergency notification and management tools.”

According to Ken Landoline, program manager for Yankee Group's enterprise research group, “We believe that the next two to three years will bring an explosion of growth in the intelligent notification segment of the enterprise market. MIR3’s technology platform, already proven in many Global 100 companies in terms of scalability, reliability and protocol independence, makes it an ideal offering for enabling the vision of an 'anywhere enterprise' requiring ubiquitous connectivity.”

MIR3’s enterprise-grade technology bridges the gap between all standard forms of communication to enable high-speed two-way communications to tens of thousands of users and devices across all modalities, including email, wireless pager, PDA, landline, mobile phone, satellite phone, TTY, fax and two-way SMS. MIR3's notification capabilities can also be used for routine high-volume messaging and all-purpose broadcasting such as administrative notices to employees, messages for coordinating staffing and schedules, and delivering important, auditable information to customers.

New PHP Toolkit Demonstration Accelerates inWebServices Powered by MIR3 Intelligent Notification Initiative

“Our new multi-language online demonstration created with our inWebServices PHP Toolkit brilliantly shows the unlimited deployment possibilities for Intelligent Notification by Web developers worldwide,” Moussavian added. “Our inWebServices Powered by MIR3 Intelligent Notification initiative has been received enthusiastically by the OEM and system integration communities. With the release of our inWebServices PHP Toolkit to Web developers, we have accelerated the adoption of two-way, interactive, multi-modal communication into every business unit all over the globe.”

The MIR3 IN platform is powered by inWebServices, an advanced technology built on the SOAP 1.2 compliant XML J2EE standard. This API, which is also available for downloading from the MIR3 Web site, allows the MIR3 IN platform to integrate with a wide variety of third-party enterprise systems supporting Web Services and Service Open Architecture. For complete information on integration with the MIR3 IN platform and the inWebServices Powered by MIR3 Intelligent Notification™ initiative, please click here.


Source: Vendor Press Release

MIR3 Announces inWebServices Powered by MIR3 Intelligent Notification Program to Expand Global Enterprise Solutions

MIR3 empowers Integrators and Developers to deliver Global-Ready Applications with Innovative Proactive Messaging and Multiple-Language Support.

MIR3 Debuts New inWebServices Powered by Intelligent Notifications™ Mark.


SAN DIEGO --[EmergencyNotificationNews] -- February 15, 2007MIR3™, the technology leader in Intelligent Notification™ solutions for global enterprises, today launched an OEM marketing program for developers and integrators called in®WebServices™ Powered by MIR3 Intelligent Notification™. Membership in the program will streamline the use of the MIR3 Application Programming Interface (API) and provide on-demand access to an API user group, and API developer and technical support forums. MIR3 will also offer co-marketing assistance and an Intelligent Notification Solutions Directory, listing members’ Web services-enabled solutions.

The Intelligent Notification Solutions Directory is aimed at energizing and formalizing a community of developers that are creating web services-based solutions to link emergency and routine notifications with business processes, databases, web services and workflows within an enterprise and across the corporate value chain.

MIR3 inWebServices is built on the SOAP 1.2-compliant XML J2EE standard. The program does not cost anything to join but registration is required. Developers and integrators can register for the program here.

Frank Mahdavi, MIR3 chief strategy officer, said, “We believe the program will enable members to explore new business models, expand their current offerings into global enterprises and importantly - save development dollars. MIR3 has wide global deployment, used by some of the largest businesses across corporate functions such as sales and marketing, corporate communications, supply chain management and business continuity. The technology will bring an emergency-ready global notification capability into the web services arena for all program members.”

MIR3 Debuts 'inWebServices Powered by Intelligent Notifications™' Mark
In conjunction, MIR3 also launched the new inWebServices Powered by MIR3 Intelligent Notification™ logo, which identifies a wide range of web services solutions using the MIR3 API engine. As part of MIR3’s co-marketing program, MIR3 licenses the logo to OEMs for placement in their qualified services, technology and marketing materials.

Frank Mahdavi added, “MIR3's technology and software product portfolio cover a wide array of functions from comprehensive global enterprise notification solutions to OEM developer solutions and related services, to individual applications that support specific market segments like emergency notification and community alerting. The new inWebServices Powered by Intelligent Notifications™ logo provides a way to easily identify those solutions built with MIR3's API engine.”

MIR3 Customers Form Intelligent Notification User Group

Meetings to provide thought-leadership, best practices, establish future solutions and development priorities

San Diego --[EMERGENCY NOTIFICATION NEWS]-- June 7, 2006 - MIR3™, the technology leader in automated solutions for Enterprise-Level Notification Systems (ELNS) and business continuity emergency notification services, is pleased to announce today that its users have formed the MIR3 Intelligent Notification™ User Group. The inaugural meeting was concluded June 1st, 2006, and culminated with the election of the MIR3 User Group Board of Directors.

“This is a significant step in MIR3’s history as a customer focused company. We are looking forward to the feedback from our clients, as it will help to drive the path of our products and services,” said David Leibow, MIR3 executive vice president, global operations. “MIR3 is proud of our technology, the growing list of customers and the impressive set of people and companies that make up the foundational User Group and its Board of Directors.”

“It is important to note that the MIR3’s user group charter is not only to give development direction for products and services, but to drive the tremendous amount of information for best practices around notifications into the enterprise for both critical and non-critical events. We want to totally support that knowledge- sharing process as the thought leader in the industry.”

He continued, “I would like to recognize the commitment and leadership exhibited by the Board Members. MIR3 is privileged to have such customers and direction.” According to Leibow, “While the User Group Board of Directors was established with the Company’s help, the Group and future meetings will operate independently, backed with MIR3’s continued support.

The MIR3 board of directors members are as follows:

  • Chair – John Cimino, Allstate Insurance
  • Vice Chair – Betty Chiao, AllianceBernstein
  • Program Director – Terri Edwards, ADP
  • Director of Information – Victor Vela, Charles Schwab & Co.
  • Director of Membership – Vicki Bowman, County of Orange – Calif.

Four Florida Counties Launch MIR3 Intelligent Notification Platform for Emergency Operations and Business Continuity

Benefits of streamlined, two-way notification during year-long pilot in the City of Miami lead to expansion of the MIR3 technology

San Diego --[EMERGENCY NOTIFICATION NEWS]-- February 22, 2006MIR3™, the technology leader in Intelligent Notification™ solutions, has received a contract from the Miami Urban Area Security Initiative (UASI) to provide expanded Intelligent Notification services in the Florida counties of Miami-Dade, Broward, Palm Beach and Monroe. Miami UASI was formed to distribute Homeland Security funds across South Florida. At its discretion, it can disburse funds to other municipalities that would likely be called in an emergency.

The multi-modal MIR3 Intelligent Notification solution was chosen for high-speed emergency communications in these four areas after a highly successful "pilot" of the technology in the City of Miami. During 2004 to 2005, the City of Miami used the MIR3 Intelligent Notification platform an average of once a month to speed the process of notifying and mobilizing first responders and other key individuals during disasters that pose a threat to human lives and critical business and government operations.

"We have had amazing results with the MIR3 Intelligent Notification platform," said Joe Fernandez, the Miami UASI's administrator and the City of Miami's assistant fire chief. "We signed the contract on a Thursday, trained staff at the City of Miami on a Friday, and by Saturday, we were launching notifications to all emergency personnel in preparation for Hurricane Ivan’s landfall in 2004. We also used the MIR3 system this past hurricane season, during Katrina and Wilma."

The MIR3 Intelligent Notification platform facilitates the rapid delivery and response of emergency communications to and from any device, such as landline, satellite and mobile phones, email, pagers, SMS, PDAs and fax. Once profiles of individual recipients or groups are set up, communications can be sent with a click of a mouse. Seconds later they are received on each individual's preferred device. If the preferred device does not answer, the message is automatically sent to the next device in the person's profile, with speech-to-text translation automatically performed if needed. This process repeats itself using high-speed communication protocols until a response is received. In all, tens of thousands of messages can be sent and responded to in a matter of minutes using the MIR3 technology.

"In the heat of an emergency, whether it's a computer crash, a flood, a bomb threat in an office building or a major freeway accident, even well-trained individuals do not always think clearly," said David Leibow, executive vice president at MIR3. "Add to that the time-consuming and unreliable nature of contacting individuals manually or by only a single method, and it's evident that a system such as the MIR3 Intelligent Notification platform cuts overall response time by hours, possibly even days."

The rollout to the four counties will begin next month under the supervision of the City of Miami, which will provide "Best Practices" guidance and training to those county agencies that need the new technology the most.

Shure Chooses MIR3’s inEnterprise for Company-Wide Business Continuity and Emergency Communications

San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- January 18, 2006 – MIR3™, the technology leader in Intelligent Notification™ solutions, today announced that Shure® Incorporated, a global leader in audio electronics, has contracted with MIR3 to provide notification services. Shure will utilize MIR3’s inEnterprise, which works in conjunction with standard corporate databases such as LDAP, Microsoft® Active Directory®, Oracle®, Peoplesoft®, SunGard® ParagonTM and Strohl Systems® LDRPS®, and allows organizations to consolidate communications across all divisions into a single Intelligent Notification platform. The ability to integrate across divisions simplifies the deployment process and decreases the upkeep time spent on maintaining the integrity of the notification system.

inEnterprise will allow Shure’s designated personnel to notify hundreds of employees simultaneously on any device, including landlines, mobile phones, pagers, PDAs and email, about weather-related office closure information, to convey company news and announcements, as well as for high-priority communications that could affect business continuity in the event of a regional or facility-related crisis.
According to Shure’s Chief Information Officer, Paul Erbach, MIR3’s business reputation for supplying top-notch customer and technical support, as well as the proven reliability of MIR3’s Intelligent Notification technology, were the key reasons that Shure named MIR3 as its notification service provider.

“We needed a technology solution that would allow us to reach all of our associates in the event of a crisis. Of all the systems we tested, and we did test quite a few, MIR3’s notification was the only one that returned a hundred percent of the notifications successfully,” said Erbach. “It also offered more features than the other service providers which gives us the option of utilizing MIR3 in other departments and applications within Shure. That flexibility was very appealing to us.” inEnterprise features MIR3’s Enterprise Access Control (EAC™), which brings a new level of security to enterprise-wide communications. MIR3’s EAC allows designated users, defined by their role and those security attributes, to send time-sensitive communications only to their defined departmental sphere of influence. It increases the level of accountability and security required of high priority communications for government, military and globally distributed organizations with stringent security policies in IT, corporate security, supply chain / logistics, human resources, and sales divisions.

“MIR3 is extremely pleased to add Shure to our growing list of customers,” said Margi Schmidt, Senior Vice President of Business Development at MIR3. “After 80 years in business, Shure has become an established, globally renowned company in the audio electronics industry. Shure is a also a technology innovator that reap the benefits of our advanced notification technology to make communicating with its employees more effective and in turn, will be able to service its customer base more efficiently.”

About Shure, Inc.
Founded in 1925 as a one-man operation, Shure Incorporated is a global provider of audio electronics. Headquartered in Niles, Illinois, Shure manufactures and distributes audio processing equipment, phonograph cartridges, wireless systems, and personal monitors. Since 1925, Shure’s microphones and electronics have been the tools of choice for politicians, musicians, corporations, churches and broadcasters around the world. Shure’s most visible and well-known users include Grammy® winners such as India.Arie, Nelly Furtado, ‘N Sync, Christina Aquilera, Buddy Guy, Patti LaBelle, Brandy and the Dixie Chicks, among others.

Tampa Electric Chooses MIR3 inAlertCenter for Emergency and Business Continuity Communications

TECO Energy’s Electric and Gas Subsidiaries Throughout Florida Benefit from Coordinated, Streamlined Two-Way Notification Services from MIR3

San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- December 6, 2005 – MIR3™, the technology leader in Intelligent NotificationTM solutions, today announced that Tampa Electric, a subsidiary of TECO Energy, Inc., has contracted with MIR3 to provide Intelligent Notification services. MIR3’s Intelligent Notification solutions and services enable designated individuals to send high-speed emergency communications to and from any device, such as landline, satellite and mobile phones, email, pagers, SMS, PDAs and fax, to individual recipients, groups or organization-wide with the click of a mouse.

Tampa Electric will utilize MIR3’s inAlertCenter to communicate internally with the Utilities’ more than 3,500 employees about weather-related emergencies, disasters and business continuity issues, such as IT-related outages. Designed for ease-of-use, MIR3’s inAlertCenter intuitive interface is simple to manage by non-technical personnel. It allows contact information to be easily updated and managed by anyone.

“The fact that inAlertCenter is extremely easy to use and records the success of calls sent and received was very important to us when choosing a notification system,” said Sue Connell, the Emergency Management Coordinator at Tampa Electric. “With the series of severe hurricanes we’ve had recently, it was imperative that we have a notification system in place in order to quickly communicate between departments and in order to speed hurricane restoration efforts.”

inAlertCenter features call bridging into call centers and conference calls; find/follow recipients based on their device priority and calendar schedule; complete 128-bit SSL security encryption and authentication; recorded voice or text-to-speech options; detailed reporting and metrics to determine the delivery success of outbound notifications and cascading of new notifications by recipients.

Tampa Electric joins a growing list of public sector and private organizations, such as the City of Miami, South Mississippi Electric, ImpactWeather and the Calcasieu Police Jury in Louisiana that already utilize MIR3’s Intelligent Notification for high-priority communications, emergency preparedness, business continuity and disaster recovery purposes.

“Tampa Electric is one of the many organizations that we were able to help prepare for the onslaught of hurricanes they experienced in the Southeast – both this year and last,” said Margi Schmidt, Senior Vice President of Business Development at MIR3. “We are pleased to help Tampa Electric get inAlertCenter up and running quickly with systematic, automated SAP database updates in order to make communicating company-wide before and during emergencies more efficient and much more manageable for its staff.”

About TECO Energy, Inc.
TECO Energy, Inc. (NYSE: TE) is an integrated energy-related holding company with regulated utility businesses, complemented by a family of unregulated businesses. Its principal subsidiary, Tampa Electric Company, is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and electric generation and distribution in Guatemala.

MIR3 Intelligent Notification Service Enables the Jurupa Community Services District to Alert Thousands of Customers about Drinking Water Precaution

San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- September 27, 2005 -- MIR3™, the technology leader in Intelligent Notification™ (IN®) solutions, today announced that the Jurupa Community Services District in Mira Loma, California, has contracted MIR3’s notification services in order to send more than 14,000 water customers immediate, high-priority notifications about the status of water wells at the District’s water treatment plant.

On July 8, Jurupa faced a serious emergency when they experienced technical problems at its water treatment plant and two of the wells went down. Jurupa had to rely upon a phone message machine and local residents walking door-to- door to deliver fliers that informed water customers about the well issues. The notification of the more than 14,000 customers was a slow and tedious process requiring help from volunteer staff over a two-day period.

Jurupa decided that a more effective method of notifying its water customers was required for high-priority, or emergency situations. After researching available options, Jurupa staff decided that MIR3’s automated, two-way interactive notification system ensured that all customers would receive the notification alerts. Within one day of contacting MIR3, Jurupa was able to successfully send 28,000 notifications to repeat earlier alerts sent via phone and by door-to-door fliers.

“We were very pleased to help Jurupa get critical warnings out to their customers in such a short period of time,” said Margi Schmidt, VP of Business Development at MIR3. “Our Intelligent Notification technology was designed just for this purpose: to quickly enable the delivery of notifications on a massive scale that issue warnings or instructions in the event of a disaster or emergency.”

ImpactWeather, Inc. Chooses MIR3 Platform to Power Weather Alert Services

Automated voice message from ImpactWeather alerted more than 650 customers five days prior to Hurricane Charley

San Diego, California --[EMERGENCY NOTIFICATION NEWS]-- August 31, 2004 – MIR3, the technology leader in Intelligent Notification™ solutions, today announced that ImpactWeather, Inc., a Houston-based provider of weather forecasting services, has chosen and deployed MIR3’s Intelligent Notification to automate the process of severe weather alert notification. ImpactWeather is utilizing MIR3 Intelligent Notification to notify customers located throughout Texas and the Southeast in the petroleum, manufacturing, energy and utility industries, as well as government agencies and school districts, about pending weather conditions that could adversely impact business continuity or jeopardize personal safety.

ImpactWeather provides a variety of weather forecasting, alert, monitoring and notification services available 24/7. The company relies on the latest software, hardware and scientific technologies to produce accurate, timely and personalized forecasts. Key to the company’s success is its ability to provide weather information to its customers in a timely manner, whether it be via land line or mobile phones, email, wireless text messaging or fax.
According to Mike Gauthier, VP of Business Development at ImpactWeather, it made perfect sense to adopt the latest in intelligent notification technology from MIR3 to automate communications to its customer base.

“Prior to deploying MIR3 we had a team of meteorologists making phone calls to each customer personally to deliver weather alerts,” said Gauthier. “This was very time consuming and definitely not the best use of employee time. By automating the notification delivery process we are now able to send out hundreds of alerts to any device, whether it be to a phone or wireless device, such as pagers and PDAs, within just minutes. We were recently able to send out hundreds of messages notifying our customers on the severity of Hurricane Charley in advance. No other technology would allow us to send automated messages, with our meteorologist’s voice, so quickly. "

Furthermore, Gauthier adds, “For some of our customers, such as oil refineries that take days to shut down, time is of the essence. If we had used the phone to calls to initiate the same Hurricane Charley alert it would have take taken one full
working day to make sure our customers were properly notified. Giving our
customers more time to react and prepare for such natural disasters helps
reduce the potential for loss of life, minimize property damage and get a jump on disaster recovery efforts.”

Gauthier estimates that ImpactWeather will soon complete integration between the company’s GIS tracking system and MIR3’s Intelligent Notification. This will allow ImpactWeather to notify corporate and residential customers in a designated geographic area as soon as severe weather information is available. The integration between GIS and MIR3’s Intelligent Notification will further advance the weather forecasting industry by increasing its overall efficiency through automation of alert triggers.

“ImpactWeather is truly an ideal partner in that the application showcases how intelligent notification can add value to time-urgent services and provide immediate ROI benefits,” said Margi Schmidt, MIR3’s Vice President of Business Development. “ImpactWeather sought out MIR3 to provide an intelligent notification platform that is not only fast, efficient and reliable, but one that is easy to use and includes reporting capabilities that allows the company to successfully track the receipt of highly urgent communications.”

About Impact Weather
Headquartered in Houston, ImpactWeather, Inc. was created in 1998 to serve the weather forecasting needs of business, government and industrial operations worldwide. Impact Weather provides a wide variety of forecasting, alert, monitoring and notification services. The company’s clientele includes government entities, petrochemical operations (both onshore and offshore), school districts, manufacturing plants, the entertainment industry and a large variety of marine concerns.

ImpactWeather is a wholly-owned subsidiary of Universal Weather and Aviation, Inc. Created in 1960, Universal® is the world’s largest provider of corporate aviation service management. ImpactWeather was created to serve the global weather forecasting needs of Universal’s non-aviation clients and business partners.

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