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Emergency Notification Technology Helps Jacksonville Brace for Hurricane Season

Advanced Communications Software to Call Residents at Home, Mobilize First Responders, Protect Community

Jacksonville, FL --[EMERGENCY NOTIFICATION NEWS]-- July 27 , 2005 - With the 2005 Atlantic hurricane season well underway, several Jacksonville area public safety operations are preparing for future storms by using an innovative emergency notification system to warn residents in harm’s way and mobilize first responders.

How is emergency notification technology being used in Jacksonville?
• Evacuate Residents
• Share Shelter Information
• Provide Hotline Numbers
• Update Community on Ongoing Clean-Up Efforts
• Notify Residents of Water/Ice Distribution Points
• Mobilize First Responders &

If activated in the event of an emergency, residents will receive a computer-generated phone message that could contain such important information as evacuation routes, shelter locations and/or hotline numbers.

Aside from communicating with residents, emergency notification technology is also used to mobilize first responders, EMS professionals and volunteers. The software can automatically contact these individuals using all available communications devices (e.g., phone, pager, cell, email, etc.), and intelligently fill positions until the required teams are assembled.

“Hurricane preparation and response takes a team effort,” continued Kirby. “That’s why emergency notification technology is invaluable. It provides the true heroes – first responders, law enforcement, public safety professionals and volunteers – with the information they need to do what they do best.”

Many of the counties equipped with the technology also use it to help with clean-up and recovery long after the storms have passed. For example, in 2004, volunteer groups across the state received instructional information, such as where to report for work and what areas needed additional manpower. At the same time, residents received information on water and ice distribution points, as well as messages detailing their community’s ongoing clean-up plan.

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