New Features Make It Easier Than Ever To Immediately Communicate With Large Groups Of People In an Emergency
GLENDALE, CA --[EMERGENCY NOTIFICATION NEWS]-- October 11, 2007 – 3n (National Notification Network), a mass notification system provider, today announced the immediate availability of InstaCom 5.0 which gives 3n customers additional capabilities to organize and administer emergency communications in a hierarchical fashion according to organizational structure. It also allows customers to establish continuous, two-way, live communication with users, react to changes in a rapid and flexible manner, and become more precise with messaging to ensure that emergencies are handled quickly, appropriately and effectively.
InstaCom 5.0 leverages the most technologically sophisticated platform available with a SaaS (Software-as-a-Service) architecture to provide the highest possible delivery speeds for urgent communications at an extremely low cost-per-message.
Enhanced features in InstaCom 5.0 include the following:
- Organizational Hierarchy, a unique offering from 3n that enables institutions to grant separate locations, departments or districts the power to manage their own data and execute emergency plans independently or in conjunction with the rest of the organization. 3n customers using Organizational Hierarchy free themselves from the numerous limitations created by less sophisticated notification tools that rely on groups to organize member information. Organizational Hierarchy ensures quick updates of information, easy additions and removal of members and reliable maintenance of the database as a whole.
- Premium Call-In, a new enhancement that enables 3n customers to provide their audiences with a single number to retrieve simple or complex, multi-part messages. This feature significantly extends 3n’s InstaCom capabilities to provide a full-featured inbound and outbound notification service.
- Express Call, which enables users to set up temporary groups on-the-fly and quickly send notifications without incorporating them into their member databases. Express Call is an ideal solution for organizations with frequently changing contact lists.
- Enhanced Polling, which expands 3n’s versatile and robust polling feature to allow organizations to send multiple-choice survey questions with up to nine different responses, as well as providing call transfer capabilities to enhance response options. Notification recipients now have the flexibility to provide additional information back to the message sender, such as dates, phone numbers, time of day and more. Message recipients also have the option to transfer to a number defined by the message sender, creating a powerful set of expanded options for how message senders and recipients communicate on a large scale in real-time.
"The 3n announcement of InstaCom 5.0 is a timely response to a marketplace in dire need of sophisticated mass notification solutions. The enhanced features of InstaCom 5.0, especially 'Organization Hierarchy' and 'Enhanced Polling', address the complexity of today’s business environment and allow message senders and recipients of automated alerts and emergency notifications to interact more efficiently and effectively during emergencies." says Ken Landoline, Program Manager of Customer Centric Strategies at Yankee Group.
“3n’s InstaCom 5.0 solution demonstrates our continued commitment to advance the emergency communication capabilities of organizations locally and globally to provide the most advanced, robust and reliable mass notification system available on the market today,” said Cinta Putra, co-founder and CEO of 3n. “InstaCom 5.0’s extensive capabilities, flexibility and ease of use are the key reasons organizations across the globe trust 3n for their mass notification needs.”
