System alerts emergency medical responders in 74 EMS agencies to improve communications interoperability
New York City - [EMERGENCY NOTIFICATION NEWS]-- August 18, 2006 - The Regional Emergency Medical Services Council (REMSCO) of New York City is no stranger to crisis situations. In order to support emergency medical services in a city with over nine million residents, this non-profit corporation must coordinate dozens of Emergency Medical Service agencies every day.
To “improve communications interoperability,” REMSCO announced today they have acquired an emergency notification solution developed by Dialogic Communications Corporation (DCC), the pioneer and leading provider of the technology.
“We have 74 EMS agencies in New York City,” explained Nancy Benedetto. “And, our notification system will enable us to communicate emergency information and send alerts to those agencies in a very short time.”
Communicator! NXT a web-based notification software from Dialogic. It automates emergency and routine communications, rapidly sending voice and text messages to devices, including phone, email, pager and fax. Communicator! NXT is powered by Microsoft® .NET™ and SQL technologies.
With Communicator! NXT, REMSCO will be able to mobilize multiple units within the 74 EMS agencies, located throughout the city, in just a matter of minutes. The organization will also be able to send out routine messages, which will improve the communication flow in such a vast operation.
The Regional Emergency Medical Services Council (REMSCO) of New York City is responsible for coordinating emergency medical services in all five boroughs of New York City. The Council was established and designated by the NYS Department of Health to be the policy and administrative authority within the New York City region.
New York City's REMSCO Obtains New Emergency Notification System
U.S. Navy Awards AtHoc with Contract to Provide Network-centric Emergency Notification Systems Reaching up to 400,000 Personnel in Four Navy Regions
AtHoc IWSAlerts Helps to Fulfill the Navy’s Anti-terrorism Force Protection (ATFP) Needs to Rapidly Alert Personnel about Emergencies and Provide Critical Instructions
BURLINGAME, Ca. -[EMERGENCY NOTIFICATION NEWS]-- Sept. 12, 2006 – AtHoc, Inc. today announced the Space and Naval Warfare Systems Center in San Diego has selected and procured AtHoc IWSAlerts™ to serve as the networked alerting system for four of the Navy’s sixteen regions around the world. The Navy purchased twelve enterprise edition server licenses of AtHoc IWSAlerts as well as the add-on Weather Alerts Module. Using the Navy’s existing IP network, AtHoc IWSAlerts will be used to alert up to 100,000 personnel at each of the four regions within minutes of an emergency event occurring.
The AtHoc alerting system, named the Computer Desktop Notification System (CDNS) by the Navy, will be used primarily by the Regional Operations Center (ROC) within each of the four regions. ROCs operate 24/7 and have the primary responsibilities for all Navy installations and personnel within a defined geographical region. Their efforts are supported by Emergency Operations Centers (EOC) located on individual bases within the region, which will also be able to activate the system. CDNS will work in conjunction with installations’ outdoor PA and telephony alerting systems to deliver, within minutes, alerts to over a hundred thousand networked devices in each region, including desktops, laptops, PDAs and even cell phones.
“For a complex organization such as the Navy, effective emergency alerting isn’t just about distributing information. It’s also about pre-planning and managing the emergency notification process,” said Curt Kolcun, vice president of Microsoft Federal. “Using AtHoc IWSAlerts, built on Microsoft Windows and SQL Server technologies, the Navy can do exactly that.”
AtHoc IWSAlerts’ management system can determine who needs to be alerted to deal with a situation, figure out what types of information and instructions should be sent, decide who has the authority to alert whom and with what information, and also measure the overall effectiveness of the alerting process. It also includes organizational management tools that allow the ROCs and EOCs to assign varying levels of permissions to different operators. One operator may be authorized to send alerts to all personnel in a region while another would be limited to base personnel only, or even to personnel who are members of a specific tenant agency inside a base. This provides great value to the Navy, which manages multiple bases and tenant organizations within each region.
City of Inglewood Introduces 3n Mass Notification System To Inform Residents Of Emergencies And Important Public Service Announcements
Inglewood, CA --[EMERGENCY NOTIFICATION NEWS]--September 7, 2006 -- The City of Inglewood announced it has contracted with 3n (National Notification Network), a mass notification system provider, to more effectively reach large numbers of residents and to communicate concurrently with City staff in an emergency or for important public service announcements. Through 3n’s notification service, the City will have the ability to record messages that can instantly be transmitted to residents, businesses and City personnel to keep them informed during critical emergency situations or to inform them about routine events happening around the city.
The City will use the 3n mass notification system to alert residents about emergencies such as terrorist events, toxic environmental issues, fires, and other incidents where citizen response time is critical. In addition, the City plans to use the 3n system to notify residents about routine activities such as street maintenance projects, water utility issues, special events such as the annual MLK and Cesar Chavez parades, and to solicit citizen feedback regarding public interest issues.
The 3n mass notification system will be implemented in phases, starting with incorporating it into the internal communications processes for City staffers. Next the City will deploy the 3n mass notification system to assist the Parks, Recreation and Community Services, Public Works, and Police Departments with their communication needs. After addressing all internal audiences, the City will begin resident notifications using an initial test message to a select group of residents in different areas of the City. Residents who do not want to receive routine recorded messages will have an opportunity to opt out of future notifications.
“Clearly, at this time in our country’s history, local governments have to be able to communicate with their personnel and constituencies in real time,” said City Administrator, Joe Rouzan. “The 3n mass notification system will allow us to serve the community more efficiently and effectively.”
Source: Vendor Press Release
Chicago Board Options Exchange© Selects Send Word Now to Stay in Touch with Its Executives, Employees and Traders
U.S.'s Largest Options Market Uses Smart Notification Services to Routinely Alert Traders in Real-Time of Key Developments
New York, NY, --[EMERGENCY NOTIFICATION NEWS]-- August 21, 2006 - Send Word Now™, today announced that the Chicago Board Options Exchange (CBOE), the largest options marketplace in the United States, selected Send Word Now as a key communications tool for routine and emergency alerts.
CBOE has been the leader in options volume every year since it founded the listed options industry in 1973. As the largest options marketplace in the U.S., it is critical that the exchange be able to quickly, securely and easily communicate on both a routine and emergency basis with its entire trading community. In addition, CBOE sought a communication service that could provide business continuity in the event of an emergency.
"We selected Send Word Now's Smart Notification Services because it allows us to easily notify all of our traders and staff of critical information in real-time so that they can respond accordingly," said Jack O'Neill, CBOE Director of E Help Desk, Market Operations. "For CBOE, the system is multi-faceted, as we rely on it to efficiently manage our message delivery, disseminate important news, and update our contacts data base. Furthermore, the functionality built into the system will allow us to utilize the service as the backbone of our communications network should we need to maintain business continuity in the event of a major trading disruption to the exchange or the markets."
CBOE, the largest options marketplace in the United States and the creator of listed options, is regulated by the Securities and Exchange Commission (SEC). For additional information about CBOE and its products, access the CBOE website at www.cboe.com.
Dialogic forms partnership with Global Emergency Resources
Franklin, Tenn. --[EMERGENCY NOTIFICATION NEWS]-- August 18, 2006 - Dialogic Communications Corporation (DCC), a emergency notification technology provider, today announced a newly-formed partnership with Global Emergency Resources (GER). This alliance will integrate Dialogic’s latest solution, Communicator! NXT, with GER’s HC Standard™, web-based Medical Crisis Information Management Software (M-CIMS™).
HC Standard enables surge capacity monitoring and manages all critical infrastructure needs and supply-related issues. Communicator! NXT automates communications with key audiences, promoting timely, accurate information exchange through every possible means (e.g., phone, pager, Blackberry®). By combining the technologies, select healthcare officials can be quickly notified when supply levels are low or hospital beds are full.
“Dialogic’s software will become the alerting and notification component to our crisis information and status management platform”, said Kevin Orr, GER’s Chief Operating Officer. “This partnership will not only allow communications on a daily basis regarding inventory needs and more, but will also serve our customers in preparing for and dealing with man-made or natural emergencies.”
About GER
Global Emergency Resources is a provider of innovative and easy-to-use solutions for today’s rapidly changing world. The company is committed to improving the readiness and availability of critical business resources and key personnel and is prepared to help communities, government agencies, and independent companies succeed in protecting, deploying, and recovering their most vital assets during any threat or disaster scenario. With proven expertise in Health Care, Information Technology, Aviation, Emergency Operations, Security, Safety, Public Health, Business Continuity and Financial Planning, Global Emergency Resources stands ready to support any critical need. To learn more about the company’s solutions for your agency’s challenges, call 866.404.6911 or visit our website at www.ger911.com.