System alerts emergency medical responders in 74 EMS agencies to improve communications interoperability
New York City - [EMERGENCY NOTIFICATION NEWS]-- August 18, 2006 - The Regional Emergency Medical Services Council (REMSCO) of New York City is no stranger to crisis situations. In order to support emergency medical services in a city with over nine million residents, this non-profit corporation must coordinate dozens of Emergency Medical Service agencies every day.
To “improve communications interoperability,” REMSCO announced today they have acquired an emergency notification solution developed by Dialogic Communications Corporation (DCC), the pioneer and leading provider of the technology.
“We have 74 EMS agencies in New York City,” explained Nancy Benedetto. “And, our notification system will enable us to communicate emergency information and send alerts to those agencies in a very short time.”
Communicator! NXT a web-based notification software from Dialogic. It automates emergency and routine communications, rapidly sending voice and text messages to devices, including phone, email, pager and fax. Communicator! NXT is powered by Microsoft® .NET™ and SQL technologies.
With Communicator! NXT, REMSCO will be able to mobilize multiple units within the 74 EMS agencies, located throughout the city, in just a matter of minutes. The organization will also be able to send out routine messages, which will improve the communication flow in such a vast operation.
The Regional Emergency Medical Services Council (REMSCO) of New York City is responsible for coordinating emergency medical services in all five boroughs of New York City. The Council was established and designated by the NYS Department of Health to be the policy and administrative authority within the New York City region.
New York City's REMSCO Obtains New Emergency Notification System
