Southern California University Implements 3n Solution for Emergency Communication with Students, Faculty and Administration
GLENDALE, Calif. --[EMERGENCY NOTIFICATION NEWS]-- August 8, 2007 – 3n (National Notification Network), a mass notification system provider, today announced that Biola University has expanded its use of 3n’s InstaCom Campus Alert solution to automate emergency communications with students, faculty and administration. The University, which has been successfully using the 3n system for the past year to enhance its IT alerting capabilities during technology disruptions, recently decided to expand its use to notify the entire campus during emergencies or other critical incidents.
Founded in 1908, Biola University has more than 5,500 students enrolled in seven different schools. The University identified several key criteria in its notification system selection process: ease of use; ability to integrate with existing systems; guaranteed infrastructure security and reliability; and ability to address challenges specific to a campus environment, including delivering messages using student-friendly contact paths, such as instant messaging and true 2-way SMS text messaging.
Prior to selecting 3n, Biola relied upon a laborious calling list process that required the message initiator to manually call each phone number or pager number in an effort to contact each message recipient. The process was time consuming and delivered inconsistent results. Using 3n’s InstaCom Campus Alert system, Biola University will be able to communicate quickly and reliably in any crisis with all constituent audiences–students, faculty and administration–wherever they are located and independent of which communication devices they are using. The 3n system notifies message recipients via standard modes of communication, including phone, email, text messaging, instant messaging, pager, fax, and BlackBerry® devices.
“The Virginia Tech tragedy underscored the need for colleges and universities to adopt a crisis communication solution that speaks the language of students, and that means being able to communicate rapidly across newer technologies popular with students, such as instant messaging and native text messaging,” said Cinta Putra, CEO and co-founder of 3n. “As colleges and universities analyze how best to contact students, faculty and administrators in and outside of class during a crisis, they are finding that systems unable to leverage these critical communication paths represent a serious limitation in their emergency communication capabilities. ”
About Biola University
Biola University, founded in 1908, is recognized by U.S. News & World Report as a “National University,” which they consider the “major leagues” of higher education. Biola offers 145 academic programs through its six schools, ranging from the B.A. to the Ph.D. As a theologically conservative, Protestant university, Biola provides Evangelical students with biblically centered education, equipping them in mind and character to impact the world for the Lord Jesus Christ in any professional setting. In 2003, Biola launched a new vision to be a global center for Christian thought and spiritual renewal, addressing the crucial cultural issues of our day. For more information, visit www.biola.edu.
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