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Port of Seattle Expands Use of Send Word Now for Crisis and Security-Related Communication at Airport and Seaport

Treos, BlackBerrys, Mobile Phones and Pagers are Critical Communications Devices for both Crisis Situations and Everyday Issues

New York, NY, --[EMERGENCY NOTIFICATION NEWS]-- March 5, 2007 - Send Word Now™, a provider of on-demand alerting and response services, today announced that the Port of Seattle has expanded its relationship with Send Word Now to encompass over 750 users. Initially provisioned last year for the executive crisis team, in 2007 the Port of Seattle will increase Send Word Now’s alerting and response service to communicate with over 80 different groups within the airport and seaport – including the Airport Communications Center, the Transportation Security Administration, airline representatives, fire and police.

Nick Milos, who manages corporate emergency operations for the Port of Seattle, states, “We saw the value of Send Word Now and have been able to use it as a means of reliably activating our policy room should an emergency be declared. We now have a very easy, quick way to get in touch with all the members of the corporate emergency team. The primary value of Send Word Now is the absolute swiftness of notification. In a recent test we sent an announcement out to twenty top executives, and nineteen of the twenty responded within fifteen minutes.”

Milos contrasted this to the older system where a dispatcher would be called to notify a duty chief. The duty chief would then pull out a spreadsheet and manually start calling numbers, often not getting through and having to leave messages. He describes this as a very time-consuming, cumbersome and stressful process, and lauds the vast improvement with Send Word Now’s Smart Alerts.

Ernie Hayden, chief information security officer, adds, “I was given the task to implement Send Word Now at our 24- hour airport operations facility – the Airport Communications Center (ACC) – to replace our less than reliable paging system. The ACC uses Send Word Now to notify people of emergencies such as a fuel spill or a security breach, and for routine alerts such as minor flooding and snow removal. Send Word Now is becoming a very nice, layered communications tool for us. Now the police and fire department are starting to use it, and seaport security wants to implement Send Word Now. So, it’s rapidly moving out into the organization.”

Hayden continues, “With Send Word Now, you have many options on how to initiate messages. You can use the web-based capability, the quick send code, you can do it by email, use a Treo, or by calling the operator. Those are pretty impressive capabilities someone thought through the idea ‘How in the world can I get a hold of everyone and get this message sent out when it’s really urgent?’”

Send Word Now’s SWN Alert Service is redefining the way organizations mobilize people during an emergency or in everyday, time-sensitive business situations. This is especially important for airports and seaports and other organizations that deal with critical security and homeland protection issues.

PlantCML Acquires TCI (Tel Control, Inc.)

North America’s top provider of emergency response solutions acquires innovative NG911 company

Temecula, CA/Huntsville, AL --[Emergency Notification News]-- March 5, 2007 - PlantCML, North America’s leader in mission-critical communications systems for emergency contact centers, announced today the closing of the acquisition of TCI (Tel Control, Inc.), a leading provider of networked and hosted E911 solutions. The acquisition adds another important element to PlantCML’s portfolio of communications products, further solidifying its position as the country’s leading vendor of emergency response management solutions. The transaction is funded by Golden Gate Capital, a San Francisco-based private equity firm with $3.3 billion of capital under management. PlantCML is a portfolio company of Golden Gate Capital.

The acquisition combines PlantCML’s strengths in on-premise 911 solutions with TCI’s strengths in hosted 911 solutions. These hosted applications provide 911 centers with a broader choice of 9-1-1 call-taking and dispatching systems as they also allow dispatchers to access call control functionality from virtually anywhere through a secure public safety data network. TCI was awarded a patent in June of 2004 which outlines a method for delivering Voice-over-IP (VOIP) 911 calls in combination with ANI/ALI directly to the PSAP using next generation IP networks.

Timothy Fuller – President and Chief Executive Officer of PlantCML stated, “This acquisition combines the innovation and flexibility of TCI’s hosting services with PlantCML’s significant on-premise customer base and strong distribution channels. With the combined resources of PlantCML and TCI, no company is better positioned to deliver critical communications solutions--particularly those related to Next Generation 911 technology.” Fuller further stated, “Existing agreements between each company, its customers, partners and service providers will be honored. “It’s very much business as usual for customers, partners and others who have dealings with PlantCML and TCI.”

“We are excited to continue to support PlantCML as it further consolidates the emergency response solutions space,” said David Dominik, Managing Director at Golden Gate Capital. “With the acquisition of TCI, PlantCML will add another strategic element to its core suite of products, enhancing PlantCML’s leadership position in its industry.”

“Customers within the 911 industry will benefit the most from this acquisition,” said Jeff Robertson, President and CEO of TCI. “Being part of the PlantCML family allows TCI’s innovative products to have the backing and support structure to help keep the momentum going in making next generation 9-1-1 a reality.”

About TCI:
Established in 1969 with headquarters in Huntsville, Alabama, TCI is an industry leader in designing and manufacturing world class public safety systems. TCI is a key provider of 911 solutions, enabling Public Safety Answering Points (PSAPs) to effectively manage 911 communications at the city, county, and state level. TCI’s modular solutions meet the needs of the smallest 2-position PSAP as well as the robust requirements of centralized, networked metropolitan applications. TCI’s newest offering, Synapse™, based on the Avaya Communication Manager Platform, is the industry’s first, fully-integrated, Voice over IP (VoIP) solution for 911 communications. For more information, please visit www.tci911.com.


About Golden Gate Capital:
Golden Gate Capital is a San Francisco-based private equity investment firm with approximately $3.3 billion of capital under management. The firm is dedicated to partnering with world-class management teams to invest in change-intensive, growth businesses. Golden Gate targets investments in situations where there is a demonstrable opportunity to significantly enhance a company's value. The principals of Golden Gate Capital have a long and successful history of investing with management partners across a wide rage of industries and transaction types. For more information, please visit www.goldengatecap.com.

Workspeed Lauches Notifications, The Cutting Edge Emergency Notification System For Commercial Real Estate Businesses

NEW YORK, NY --[Emergency Notification News] -- February 26, 2007 - Workspeed, a leading New York-based provider of Web-based and wireless applications that optimize real estate enterprise performance, today announced the unveiling of Workspeed Notifications, a powerful new system for time critical two-way group communications tailored for building evacuation and disaster recovery that complies with New York Local Law 26. By integrating Workspeed Notifications with their EAP (Emergency Action Plan) data, landlords will be prepared for any emergency situation that demands immediate contact with all of a building's occupants.

Workspeed Notifications allows users to communicate messages to all building occupants via a recorded voice and/or advanced text to speech options. Upon receiving these messages, all building occupants, both inside and outside the building, can immediately reply to a landlord's message, providing rapid actionable data for emergency workers and safety staff.

"Workspeed and its new Notifications service work in tandem to comply with New York Local Law 26, which requires companies to account for their staff in an emergency evacuation and therefore aid the FDNY in rescue operations," said Derrick Chen, CEO of Workspeed. "As a result of this new law, landlords and floor wardens need a fast, reliable and efficient way to contact tenants of the buildings under their management."

Workspeed Notifications offers landlords a system that enables them to reach out to occupants in an emergency situation and track every contact attempt. "No other real estate management system provides users with a unique 'two-way' group communications system that allows landlords not only to reach occupants via multiple communications devices, but also receive responses from each occupant," explained Chen.

Key functionalities of Workspeed Notifications include:

  • simplified notification initiation via phone, email or web
  • a secure central repository for emergency contact information
  • conference bridging for immediate emergency response
  • full tracking and real-time response reporting
  • seamlessly integrated with EAP management

Workspeed Notifications does not require any specific hardware or software for installation and supports all communication devices and methods including phones, PDAs, Blackberries, email, fax machines and instant messaging. Landlords quickly activate Notifications via the phone or web. Unlike "phone trees" or other less reliable and time-consuming emergency notification methods, the system is supported by a highly fault tolerant infrastructure with secure offsite redundant facilities.

Source: Vendor Press Release

MIR3 Announces inWebServices Powered by MIR3 Intelligent Notification Program to Expand Global Enterprise Solutions

MIR3 empowers Integrators and Developers to deliver Global-Ready Applications with Innovative Proactive Messaging and Multiple-Language Support.

MIR3 Debuts New inWebServices Powered by Intelligent Notifications™ Mark.


SAN DIEGO --[EmergencyNotificationNews] -- February 15, 2007MIR3™, the technology leader in Intelligent Notification™ solutions for global enterprises, today launched an OEM marketing program for developers and integrators called in®WebServices™ Powered by MIR3 Intelligent Notification™. Membership in the program will streamline the use of the MIR3 Application Programming Interface (API) and provide on-demand access to an API user group, and API developer and technical support forums. MIR3 will also offer co-marketing assistance and an Intelligent Notification Solutions Directory, listing members’ Web services-enabled solutions.

The Intelligent Notification Solutions Directory is aimed at energizing and formalizing a community of developers that are creating web services-based solutions to link emergency and routine notifications with business processes, databases, web services and workflows within an enterprise and across the corporate value chain.

MIR3 inWebServices is built on the SOAP 1.2-compliant XML J2EE standard. The program does not cost anything to join but registration is required. Developers and integrators can register for the program here.

Frank Mahdavi, MIR3 chief strategy officer, said, “We believe the program will enable members to explore new business models, expand their current offerings into global enterprises and importantly - save development dollars. MIR3 has wide global deployment, used by some of the largest businesses across corporate functions such as sales and marketing, corporate communications, supply chain management and business continuity. The technology will bring an emergency-ready global notification capability into the web services arena for all program members.”

MIR3 Debuts 'inWebServices Powered by Intelligent Notifications™' Mark
In conjunction, MIR3 also launched the new inWebServices Powered by MIR3 Intelligent Notification™ logo, which identifies a wide range of web services solutions using the MIR3 API engine. As part of MIR3’s co-marketing program, MIR3 licenses the logo to OEMs for placement in their qualified services, technology and marketing materials.

Frank Mahdavi added, “MIR3's technology and software product portfolio cover a wide array of functions from comprehensive global enterprise notification solutions to OEM developer solutions and related services, to individual applications that support specific market segments like emergency notification and community alerting. The new inWebServices Powered by Intelligent Notifications™ logo provides a way to easily identify those solutions built with MIR3's API engine.”

Coast Guard Auxiliary Will Use 3n Mass Notification System to Alert Personnel Prior To and During Natural Disasters or Terrorist Events

GLENDALE, CA --[EMERGENCY NOTIFICATION NEWS]-- February 13, 2007 -3n (National Notification Network), a mass notification system provider, is providing use of the 3n mass notification system to the United States Coast Guard Auxiliary. The Coast Guard Auxiliary Association is a non-profit 501c3 corporation that supports the USCG Auxiliary. The 3n system allows the U.S. Coast Guard Auxiliary to alert members prior to and during natural disasters or terrorist events. The system will be used by the all-volunteer Auxiliary, which consists of 30,000 members who are “Semper Paratus – Always Ready”, to promote Maritime Homeland Security and Boating Safety. As part of the gift, 3n will train Auxiliary personnel in the application and operation of the system.

"Use of the 3n system will provide greater flexibility, focus and execution to Coast Guard Auxiliary missions directed at securing America’s waterways," said John VanOdsol, Staff Officer. "The Auxiliary will be able to quickly and efficiently alert, coordinate and deploy personnel in response to any disaster or threat. The Auxiliary appreciates 3n's recognition of the importance of keeping our waterways safe and secure."

Cinta Putra, CEO and co-founder of 3n, commented, "3n is honored to provide this valuable service and to assist the Auxiliary in continually searching for maritime safety and security enhancements. We admire the commitment of the Auxiliary's volunteers and look forward to aiding the Auxiliary on their mission of promoting Maritime Homeland Security and Boating Safety."

About the Coast Guard Auxiliary Association, Inc.
The Coast Guard Auxiliary Association, Inc., is a Non-Profit, 501c3 corporation. The Commandant of the U.S. Coast Guard authorized the establishment of the Association as the only corporation authorized to provide for the fiscal support of the U.S. Coast Guard Auxiliary. For more information, log on to www.cgauxa.org.

About the U.S. Coast Guard Auxiliary
The United States Coast Guard Auxiliary – a volunteer-driven organization – contributes to the safety and security of citizens, ports, waterways, and coastal regions. Directed by the United States Coast Guard, the Auxiliary's 30,000 members are involved in Maritime Homeland Security missions, Search and Rescue, and Vessel Safety Checks. For more information about the U.S. Coast Guard Auxiliary, log on to www.cgauxa.org.


Source: Vendor Press Release

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