Emergency Notification Technology Aids in Evacuation of More Than 500,000 Southern California Residents

REVERSE 911® and DCC Alert San Diego County Residents of Dangerous Wildfires, Mobilize First Responders

Nashville, TN --[EMERGENCY NOTIFICATION NEWS]-- October 24, 2007 - More than 500,000 families have found their way to safety from Southern California’s ferocious wildfires with the help of emergency notification technology. Two PlantCML subsidiaries -- REVERSE 911® and DCC (Dialogic Communications Corporation), have supported the wildfire evacuation and response effort with fast and accurate information.

During this tragic time, public safety agencies and county and city governments throughout Southern California and San Diego County have successfully utilized the company’s patented emergency notification system, REVERSE 911®, as well as Communicator! NXT and GeoCast® Web, to automatically alert thousands of residents and businesses of voluntary and mandatory evacuation orders.

“This is tragic situation, and we are firmly committed to helping communities across Southern California evacuate safely,” said Lorin Bristow, Vice President of PlantCML. ”In critical situations like wildfires, communication can be a lifeline. Our customers tell us emergency notification technology is playing a vital role here. During the coming days and weeks, REVERSE 911® and DCC will do everything possible to continue to assist in the wildfire response and recovery efforts.”

REVERSE 911® and DCC both provide emergency notification technology that automates the calling process, enabling public safety organizations to send voice and text messages by phone, pager, cell and email to thousands of residents in minutes.

In Southern California, residents are currently receiving automated messages containing voluntary and mandatory evacuation orders. Numerous public safety organizations, including law enforcement, fire and emergency management, will continue to use the software to evacuate residents as needed and provide pertinent information during the clean up and recovery efforts.

Aside from communicating with residents, the notification technology of REVERSE 911® and DCC’s is being used to mobilize first responders, EMS professionals and volunteers throughout the region. The software automatically contacts these individuals using all available communications devices, and then intelligently fills positions until the required teams are assembled.

Organizations throughout the U.S. depend daily on emergency notification technology provided by REVERSE 911® and DCC. Whether it’s being used to send a severe weather alert or a missing child report, emergency notification allows the user to quickly and accurately contact a wide audience during a time of need. It also allows them to get the feedback necessary for emergency response and recovery.

Source: Vendor Press Release

San Diego City Mayor Unveils Reverse 911® Broadcast System

$180,000 Reverse 911® system has the capacity to make two 30-second voice mail broadcasts a minute, giving the City the ability to broadcast to a total of 11,520 devices in an hour.

San Diego, CA - [EMERGENCY NOTIFICATION NEWS]-- Sept 6, 2007 - As part of National Preparedness Month and to further highlight the City’s increased ability to respond to emergencies, Mayor Jerry Sanders today unveiled the City’s new Reverse 911® emergency notification call system. The system can optionally deliver emergency messages to as many as 240,000 households and businesses in an hour.

Reverse 911®, recently acquired by PlantCML, Inc. from Sigma LLC, is web-based, community-alerting system is designed to make mass telephone calls to the public in a timely manner during emergencies or disasters. The system uses a combination of databases and GIS mapping technologies to quickly target and effectively disseminate emergency notification calls to a precise geographic area.

The City of San Diego purchased Reverse 911® as another tool to rapidly broadcast emergency notifications to the public in the event of an emergency. The system hardware, software and three-year contract cost $180,000. The system was paid for with Urban Area Security Initiative (UASI) Homeland Security grant funds. Additional per event pricing for the Mass Call® feature during large emergencies wasn't specified.

When activated, the Reverse 911® system uses the 911 telephone database to initiate a voice mail broadcasted message via landline telephones to San Diego residents and businesses in the affected areas. A taped message delivers instructions on how to proceed during the ongoing emergency. Individuals using non-landline cellular and VoIP phones can also register their numbers online to receive the emergency calls.

When would be Reverse 911® be activated?
Reverse 911® would only be activated for the following emergency situations:

• Evacuation notices
• Imminent or perceived threat to health, life or property within the City of San Diego
• Disaster notifications
• Public safety tests to verify data accuracy and system operability

How many calls can be made?

• The Reverse 911® system offers a variety of features designed to meet small, medium, and large-scale—including citywide—notification needs.
  
• For large-scale disasters and emergencies, the City has the ability to activate the system’s Mass Call® feature. This feature provides the ability to use a remotely located telecommunications hub with the capacity to make up to 240,000 30-second community emergency calls per hour.
• During small- and medium-scale emergencies, the Reverse 911® system has the capacity to initiate two 30-second voice-mail broadcasts a minute, giving the City the ability to broadcast to a total of 11,520 telephony devices in an hour.
• If more than the 11,520 voice-mail broadcasts are required in an hour, the City of San Diego can request assistance from the San Diego County Sheriff’s Department via mutual aid. The San Diego County Sheriff’s Department utilizes a similar Reverse 911® system which includes landlines within the city and can effectively double the broadcasts per hour to 23,040. When more than 23,040 calls need to be made in a given hour, the Mass Call® feature can be activated.

What is the activation process?

• An incident occurs and is reported.
• Reported incidents are routed to the San Diego Police Department Watch Commander.
• The Watch Commander initiates the relay of information through a prescribed chain of command.
• The information ultimately flows to the Deputy Chief Operating Officer for Public Safety and Homeland Security (DCOO).
• The DCOO notifies and consults with the Mayor, Chief Operating Officer, and Communications Director (Executive Team).
• Executive Team makes the decision to issue or not issue the Reverse 911® call.
• A series of final organizational steps are followed until the message is ultimately launched by the San Diego Police Department Communications Division.

How are the defined areas chosen?

• Notification ares are defined by subject matter experts (Fire, Police, Water, etc.)
• The number of required calls is calculated by the system based on the defined area.
• The City Executive Team decides on the appropriate call areas and approves the capacity deployment.

Who broadcasts the Reverse 911® messages to the public?

The City of San Diego Police Department is the entity that broadcasts the actual Reverse 911® emergency notifications to the public on behalf of the City of San Diego. Although cellular phone numbers and VoIP numbers are not currently in the system database (because it only contains landline telephone numbers), these numbers can be added to the system. To receive Reverse 911® on a cellular telephone or VoIP, an individual needs to complete the Reverse 911® Cellular/VoIP Addition Authorization Form on the City of San Diego Office of Homeland Security webpage at http://www.sandiego.gov/ohs. Persons using a TTY/TDD phone system will also receive Reverse 911® notifications.

Source: San Diego City Press Release

DCC (Dialogic Communications Corp.), a PlantCML company, Launches New Version of Emergency Notification Software

Franklin, TN --[EMERGENCY NOTIFICATION NEWS]-- June 21, 2007 - DCC (Dialogic Communications Corp.), a PlantCML company, today announced Communicator! NXT 4.0, the latest version of its emergency notification solution.

Communicator! NXT is a web-based emergency notification application that requires an Internet connection and Microsoft® Internet Explorer web browser for its use. Users are able to manage contact lists (databases), prepare text and voice messages and activate event-specific scenarios for emergency and/or routine situations. Reports, capturing the results of the entire notification effort, are available in industry-standard .pdf or .xls formats, and are accessible online or in hardcopy (print or email).

“DCC remains committed to developing and supporting innovative solutions that meet the emergency notification demands of the marketplace,” said Scott Alfieri, Division Vice President. “In listening to our customers’ needs and building on an already successful product, we are only empowering them to better communicate with – and more importantly secure the safety of – their community, employees and more.”

PlantCML Acquires REVERSE 911(R)

Temecula, CA/Indianapolis, IN --[EMERGENCY NOTIFICATION NEWS]-- May 14, 2007 - PlantCML, a mission-critical communications systems for emergency contact centers, announced today the acquisition of Sigma Communications, LLC, creator of REVERSE 911®, the country’s most recognized brand in emergency notification technology for emergency management, law enforcement, and other public safety agencies.

The acquisition adds another high-demand element to PlantCML’s portfolio of communications products, further solidifying its position as the nation’s top provider of response management solutions and emergency notification technology.

Tim Fuller, President and Chief Executive Officer of PlantCML, states, “Recent events in our country serve as powerful reminders of the need for fast and accurate communication in a crisis. Notification and response technologies are now an imperative for communities and organizations everywhere. With the acquisition of REVERSE 911®, no company is better positioned to deliver a complete critical communications solution.”

PlantCML continues to be backed by Golden Gate Capital, a San Francisco-based private equity firm with $3.3 billion of capital under management. “We are excited to support PlantCML as it continues its consolidation of the emergency response space,” said David Dominik, Managing Director at Golden Gate Capital. “The acquisition of REVERSE 911® adds yet another mission-critical public safety element to PlantCML’s core suite of solutions and services.”

“The REVERSE 911® trademark is synonymous with public safety notification across North America,” said Kevin McCarthy, President of REVERSE 911®. “Joining forces with PlantCML and its extensive customer base will allow for even greater corporate expansion and accelerated development in meeting the demands of today’s market.”

Existing agreements between each company, its customers, partners, and service providers will be honored. “It’s very much business as usual for customers, partners and others who have dealings with PlantCML and REVERSE 911®,” said Tim Fuller.

About REVERSE 911®
REVERSE 911® offers patented interactive technology that enables users to send recorded messages rapidly and simultaneously to thousands of people. Users can pinpoint precisely who receives the communication based on 9-1-1 calling data, geographic areas, or lists built on specific criteria. REVERSE 911® has proven useful for reporting missing persons, announcing water contaminations, or for distributing crime alerts. Today, REVERSE 911® is a leading technology for emergency management personnel, police departments, fire departments and other groups that recognize the critical importance of a fast, reliable communications tool during times of crisis.

About Golden Gate Capital:
Golden Gate Capital is a San Francisco-based private equity investment firm with approximately 3.3 billion of capital under management. The firm is dedicated to partnering with world-class management teams to invest in change-intensive, growth businesses. Golden Gate targets investments in situations where there is a demonstrable opportunity to significantly enhance a company's value. The principals of Golden Gate Capital have a long and successful history of investing with management partners across a wide rage of industries and transaction types. For more information, please visit www.goldengatecap.com.

Dialog Communications Corp (DCC)

DCC (Dialogic Communications Corporation), a PlantCML company, is a provider of emergency notification technology. The company’s on-site and hosted solutions are used by hundreds of public and private organizations everyday, ensuring their communications readiness for virtually any critical or routine situation. DCC was established in 1982, and is located in Franklin, TN (a suburb of Nashville).

Phone: 615.790.2882 Toll Free: 800.723.3207
Email: marketing(at)dccusa.com Web: http://www.dccusa.com

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PlantCML, Inc.

PlantCML, Inc. is a provider of crisis communications and emergency response solutions and services. The company offers telecommunications functionality for mission-critical applications through flexible, scaleable E911 solutions covering wireless communications, Computer Telephony Integrated (CTI) workstations, Computer Aided Dispatch (CAD), Voice over IP (VoIP) and NG911 solutions, emergency notification and more.
Headquartered in Temecula, California, with operations in Gatineau, Quebec, Canada; Franklin, TN; and Huntsville, AL; PlantCML develops, manufactures, integrates and supports solutions for the critical call center environment. The company serves both the public safety and private security sectors, including federal agencies, transportation and utilities.

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PlantCML Acquires TCI (Tel Control, Inc.)

North America’s top provider of emergency response solutions acquires innovative NG911 company

Temecula, CA/Huntsville, AL --[Emergency Notification News]-- March 5, 2007 - PlantCML, North America’s leader in mission-critical communications systems for emergency contact centers, announced today the closing of the acquisition of TCI (Tel Control, Inc.), a leading provider of networked and hosted E911 solutions. The acquisition adds another important element to PlantCML’s portfolio of communications products, further solidifying its position as the country’s leading vendor of emergency response management solutions. The transaction is funded by Golden Gate Capital, a San Francisco-based private equity firm with $3.3 billion of capital under management. PlantCML is a portfolio company of Golden Gate Capital.

The acquisition combines PlantCML’s strengths in on-premise 911 solutions with TCI’s strengths in hosted 911 solutions. These hosted applications provide 911 centers with a broader choice of 9-1-1 call-taking and dispatching systems as they also allow dispatchers to access call control functionality from virtually anywhere through a secure public safety data network. TCI was awarded a patent in June of 2004 which outlines a method for delivering Voice-over-IP (VOIP) 911 calls in combination with ANI/ALI directly to the PSAP using next generation IP networks.

Timothy Fuller – President and Chief Executive Officer of PlantCML stated, “This acquisition combines the innovation and flexibility of TCI’s hosting services with PlantCML’s significant on-premise customer base and strong distribution channels. With the combined resources of PlantCML and TCI, no company is better positioned to deliver critical communications solutions--particularly those related to Next Generation 911 technology.” Fuller further stated, “Existing agreements between each company, its customers, partners and service providers will be honored. “It’s very much business as usual for customers, partners and others who have dealings with PlantCML and TCI.”

“We are excited to continue to support PlantCML as it further consolidates the emergency response solutions space,” said David Dominik, Managing Director at Golden Gate Capital. “With the acquisition of TCI, PlantCML will add another strategic element to its core suite of products, enhancing PlantCML’s leadership position in its industry.”

“Customers within the 911 industry will benefit the most from this acquisition,” said Jeff Robertson, President and CEO of TCI. “Being part of the PlantCML family allows TCI’s innovative products to have the backing and support structure to help keep the momentum going in making next generation 9-1-1 a reality.”

About TCI:
Established in 1969 with headquarters in Huntsville, Alabama, TCI is an industry leader in designing and manufacturing world class public safety systems. TCI is a key provider of 911 solutions, enabling Public Safety Answering Points (PSAPs) to effectively manage 911 communications at the city, county, and state level. TCI’s modular solutions meet the needs of the smallest 2-position PSAP as well as the robust requirements of centralized, networked metropolitan applications. TCI’s newest offering, Synapse™, based on the Avaya Communication Manager Platform, is the industry’s first, fully-integrated, Voice over IP (VoIP) solution for 911 communications. For more information, please visit www.tci911.com.


About Golden Gate Capital:
Golden Gate Capital is a San Francisco-based private equity investment firm with approximately $3.3 billion of capital under management. The firm is dedicated to partnering with world-class management teams to invest in change-intensive, growth businesses. Golden Gate targets investments in situations where there is a demonstrable opportunity to significantly enhance a company's value. The principals of Golden Gate Capital have a long and successful history of investing with management partners across a wide rage of industries and transaction types. For more information, please visit www.goldengatecap.com.

PlantCML Acquires Dialogic Communications Corp.

North America’s provider of emergency response solutions acquires emergency notification vendor

Temecula, California/Franklin, Tennessee - [EMERGENCY NOTIFICATION NEWS]-- October 2, 2006 - PlantCML, a provider of mission-critical communications systems for emergency contact centers, announced today the closing of the acquisition of Dialogic Communications Corporation, a provider of emergency notification technology. The acquisition adds another high-demand element to PlantCML’s portfolio of communications products. The transaction will be funded by Golden Gate Capital.

Timothy Fuller, President and Chief Executive Officer of PlantCML, states, “This acquisition is consistent with our long-term strategy of offering customers a comprehensive suite of critical communications products. Notification and response technologies are fast becoming a necessity for communities and organizations across the globe. ”